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Forum: Help & Support Today, 10:33 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
The developers are aware of the issues loading...

The developers are aware of the issues loading the game at this time and Facebook are currently working on the problem.

Please see the following Announcement for a workaround:...
Forum: Help & Support Today, 10:21 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
Hi iam1to, A lot of people are having the...

Hi iam1to,

A lot of people are having the same problem. The developers are aware of the issues loading the game at this time and Facebook are currently working on the problem.

Please see the...
Forum: Help & Support Today, 06:04 AM
Replies: 4,201
Views: 619,298
Posted By Tiger
Hi Vivienne57, There is an issue with...

Hi Vivienne57,

There is an issue with loading the game at this time, I would wait until that is resolved before you try gifts again. Keep an eye on the following post we will update that...
Forum: Help & Support Today, 05:58 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
The developers are aware of the issues loading...

The developers are aware of the issues loading the game at this time. Please see the following Announcement for a workaround. Keep an eye on that post as we will keep that updated as we get...
Forum: News & Announcements Today, 05:58 AM
Replies: 33
Views: 7,052
Posted By Tiger
The developers are aware of the issues loading...

The developers are aware of the issues loading the game at this time. Please see the following Announcement for a workaround. Keep an eye on that post as we will keep that updated as we get...
Forum: Help & Support Today, 05:22 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
The developers are aware there are problems...

The developers are aware there are problems loading the game again today. The problem first occurred last night and it is back again. Untill the problem is found and fixed try this:

As soon as...
Forum: Help & Support Feb 24 2020, 05:56 PM
Replies: 3,084
Views: 650,366
Posted By Tiger
You're welcome lynnetimpeiro. For future...

You're welcome lynnetimpeiro. For future reference this is the post we try to keep updated as we get information for mobile and tablet users. It's in the Known Issues section of the forum: Puffin...
Forum: Help & Support Feb 24 2020, 02:44 PM
Replies: 3,084
Views: 650,366
Posted By Tiger
Hi lyneetimpeiro, I have moved your post to...

Hi lyneetimpeiro,

I have moved your post to the thread about issues loading the game.

Officially FT is not supported for playing on either mobiles or tablets. I'm sorry but none of the mods use...
Forum: Help & Support Feb 24 2020, 02:02 PM
Replies: 835
Views: 59,146
Posted By Tiger
Hi poof3013, If you're looking for a list of...

Hi poof3013,

If you're looking for a list of how many fish to reach each belt or dan in the forum, we don't have that. If you haven't reached a particular belt/dan for a fish you can check...
Forum: Help & Support Feb 24 2020, 01:54 PM
Replies: 588
Views: 40,447
Posted By Tiger
Hi VondaK, I've just tried a couple of...

Hi VondaK,

I've just tried a couple of accounts using Edge. I had no problems opening in game messages in either of them. If you still want to use that browser and still having the problem, try...
Forum: Help & Support Feb 24 2020, 12:35 PM
Replies: 588
Views: 40,447
Posted By Tiger
Hi VondaK, Try reloading the game if the in...

Hi VondaK,

Try reloading the game if the in game messages are not loading, that usually corrects it as long as you're not having any connection issues.

If that does not correct it, you can...
Forum: Help & Support Feb 24 2020, 09:47 AM
Replies: 2,064
OFFICIAL Cargo Ships
Views: 81,512
Posted By Tiger
you're welcome Katzyin :)

you're welcome Katzyin :)
Forum: Help & Support Feb 24 2020, 04:48 AM
Replies: 2,064
OFFICIAL Cargo Ships
Views: 81,512
Posted By Tiger
Hi katzyin, The Overhead Cranes information...

Hi katzyin,

The Overhead Cranes information is in the Game Guide Chapter 21 Tools . Here's the link to that specific post: http://r1.slashkey.com/forum/showthread.php?p=6337494#post6337494
Forum: Help & Support Feb 23 2020, 09:52 AM
Replies: 6,214
Views: 491,631
Posted By Tiger
Hi Peggy Grey, I have moved your post to the...

Hi Peggy Grey,

I have moved your post to the thread about Facilities as Olive oil is made in one of them.

You make olive oil in the Oil Factory, it needs olives harvested from olive trees to...
Forum: Help & Support Feb 23 2020, 07:10 AM
Replies: 625
Views: 49,369
Posted By Tiger
Hi conniebailey264, I have moved your post...

Hi conniebailey264,

I have moved your post to Help and Support for XP and Levels as you had posted in Suggestions, where we can not answer you.

The answer is the same as every time you have...
Forum: Help & Support Feb 22 2020, 05:40 AM
Replies: 4,005
OFFICIAL Tools and Fuel
Views: 288,783
Posted By Tiger
Hi emmcclune, I have moved your post to the...

Hi emmcclune,

I have moved your post to the thread about Fuel and Tools,

I believe there are a couple of reasons why you are having a problem refueling:

1. The first is that the tools you...
Forum: Help & Support Feb 21 2020, 03:45 PM
Replies: 3,909
Views: 253,358
Posted By Tiger
That's great wlcnyc, thanks for coming back to...

That's great wlcnyc, thanks for coming back to let us know :D
Forum: Help & Support Feb 21 2020, 10:28 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
Hi All, Sorry for the delay in finding...

Hi All,

Sorry for the delay in finding this:

There is an issue with Facebook Beta and games at this time and Facebook are aware of the problem and working on it.

I am sorry but you are are...
Forum: Help & Support Feb 21 2020, 10:28 AM
Replies: 3,909
Views: 253,358
Posted By Tiger
Hi All, Sorry for the delay in finding...

Hi All,

Sorry for the delay in finding this:

There is an issue with Facebook Beta and games at this time and Facebook are aware of the problem and working on it.

I am sorry but you are are...
Forum: Help & Support Feb 21 2020, 09:42 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
I'm so sorry BamaMike but Facebook never tells us...

I'm so sorry BamaMike but Facebook never tells us what they are doing. If you have dark mode try turning it off and see if another option appears. On a mobile you click the profile picture and the...
Forum: Help & Support Feb 21 2020, 09:17 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
Hi BamaMike, Are you on a computer or on a...

Hi BamaMike,

Are you on a computer or on a mobile, because on a mobile it's a different method to switch back.

I'm hoping you haven't got Facebooks Workplace Redesign as that.... now I could...
Forum: Help & Support Feb 21 2020, 08:47 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
Hi indianasongbird86, By any chance are you...

Hi indianasongbird86,

By any chance are you using Facebook Beta? The game is not fully supported in that yet so you need to switch back to Classic Facebook.

Look for the little drop down arrow...
Forum: Help & Support Feb 21 2020, 08:39 AM
Replies: 3,909
Views: 253,358
Posted By Tiger
Hi BamaMike, Your post in the NR was moved...

Hi BamaMike,

Your post in the NR was moved to help and support. My reply to you is located here http://r1.slashkey.com/forum/showpost.php?p=6344190&postcount=2904

You are using Facebook Beta so...
Forum: Help & Support Feb 21 2020, 08:34 AM
Replies: 3,084
Views: 650,366
Posted By Tiger
Hi BamaMike, I have moved your post to help...

Hi BamaMike,

I have moved your post to help and support as your issue is not about any items in the new release.

Beta means it's still in development and still being changed. You've had the...
Forum: Help & Support Feb 21 2020, 08:23 AM
Replies: 1,504
Views: 67,750
Posted By Tiger
Hi mareface, There was a weird issue in your...

Hi mareface,

There was a weird issue in your NCC data which is one of the reasons that I cleaned it for you. Another weeks contest was still showing as rewards claimed but still open when it...
Showing results 1 to 25 of 500

 
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