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Forum: News & Announcements Aug 10 2018, 05:13 AM
Replies: 124
Views: 29,474
Posted By Rob T
Hi Su, If you click the toolbox, then click...

Hi Su,

If you click the toolbox, then click the belt icon, you will notice a new tab called 'Recent Belts' This will show you any belts that have been achieved in the past 12 hours. You will be...
Forum: Help & Support Aug 30 2017, 04:21 PM
Replies: 3,586
Views: 575,242
Posted By Rob T
Thankyou, much appreciated

Thankyou, much appreciated
Forum: Help & Support Aug 30 2017, 04:06 PM
Replies: 3,586
Views: 575,242
Posted By Rob T
Hi everyone, If anyone can provide me with a...

Hi everyone,

If anyone can provide me with a screenshot of the shrinking window, that will be great, i can then pass this on to the developers.
Forum: News & Announcements Jun 30 2017, 01:14 AM
Replies: 283
Views: 46,345
Posted By Rob T
Thanks Raul :)

Thanks Raul :)
Forum: News & Announcements Jun 30 2016, 03:14 AM
Replies: 354
Views: 70,356
Posted By Rob T
Hi everyone, I am very sorry this is...

Hi everyone,

I am very sorry this is happening to you, the developers have now been contacted about this. Hopefully a resolution can be found soon as to why this is happening. We're sorry for...
Forum: Help & Support Jan 01 2016, 12:41 AM
Replies: 5,224
OFFICIAL Quests
Views: 535,889
Posted By Rob T
Hi everyone, The developers have been...

Hi everyone,

The developers have been informed of this, it's possible, but not confirmed, that the new year changed has caused this to happen, hopefully this will be resolved soon. Sorry for any...
Forum: News & Announcements Jan 01 2016, 12:17 AM
Replies: 293
Views: 73,932
Posted By Rob T
Hi Everyone, It's possible that this was...

Hi Everyone,

It's possible that this was caused by the change in the Date over the new year, An email has been sent to the developers, hopefully it will be resolved soon.

Happy New Year everyone
Forum: Help & Support Sep 09 2015, 03:52 PM
Replies: 5,390
Views: 433,627
Posted By Rob T
Post-Release Updates - September 9th, 4:40PM ...

Post-Release Updates - September 9th, 4:40PM

- Fixed issue with the Hot Chicken Sandwich in the Canadian Restaurant
- Restored the old Wheat crop temporarily until we resolve the highlighting...
Forum: Help & Support Sep 09 2015, 03:52 PM
Replies: 5,224
OFFICIAL Quests
Views: 535,889
Posted By Rob T
Post-Release Updates - September 9th, 4:40PM ...

Post-Release Updates - September 9th, 4:40PM

- Fixed issue with the Hot Chicken Sandwich in the Canadian Restaurant
- Restored the old Wheat crop temporarily until we resolve the highlighting...
Forum: Help & Support Sep 09 2015, 03:23 PM
Replies: 5,224
OFFICIAL Quests
Views: 535,889
Posted By Rob T
**PLEASE NOTE**: With regards to the Hot Chicken...

**PLEASE NOTE**: With regards to the Hot Chicken Sandwich in the Canadian Restaurant. Currently at this moment, the Chicken "Ingredient" has been assigned, to the wrong area, thus causing problems....
Forum: Help & Support Sep 09 2015, 03:23 PM
Replies: 5,390
Views: 433,627
Posted By Rob T
**PLEASE NOTE**: With regards to the Hot Chicken...

**PLEASE NOTE**: With regards to the Hot Chicken Sandwich in the Canadian Restaurant. Currently at this moment, the Chicken "Ingredient" has been assigned, to the wrong area, thus causing problems....
Forum: Help & Support Sep 07 2015, 03:21 PM
Replies: 3,586
Views: 575,242
Posted By Rob T
Hi everyone, Some of you have been...

Hi everyone,

Some of you have been experiencing an issue, whereby, you are getting HUGE photos when trying to send gifts and trains etc.. Unfortunately, This is a Facebook bug, and it's out of...
Forum: Help & Support Sep 07 2015, 03:33 AM
Replies: 266
Views: 56,279
Posted By Rob T
Hi Jimmy, So long as you use the same...

Hi Jimmy,

So long as you use the same facebook account, and only change the email address in that, you will not lose your farms :)

If you go to your facebook settings, in the general tab, you...
Forum: Help & Support Sep 05 2015, 06:20 PM
Replies: 2,535
Views: 180,032
Posted By Rob T
Hi Amanda, I have moved your post in order...

Hi Amanda,

I have moved your post in order to help you better :)

Having private farms only prevent people from visiting them, and looking at them, unfortunately, when using a sprinkler, can...
Forum: Help & Support Aug 31 2015, 05:02 AM
Replies: 1,410
Views: 98,050
Posted By Rob T
Hi Witts End, The developers are working on...

Hi Witts End,

The developers are working on this, hopefully it will be resolved soon, sorry for any inconvenience this has cause you.
Forum: Help & Support Aug 29 2015, 04:26 AM
Replies: 2,803
REDIRECT (see first post) Answered and Closed Threads
Views: 342,434
Posted By Rob T
Hi christina, The plow tool is the one you...

Hi christina,

The plow tool is the one you need but i'm afraid i can't provide instruction on how to achieve this on the forum as it is against forum rules :)
Forum: Help & Support Aug 25 2015, 10:54 AM
Replies: 2,535
Views: 180,032
Posted By Rob T
Hi Everyone, Seraphina Warrior while working...

Hi Everyone,

Seraphina Warrior while working with me on the problem discovered that if you go to a farm that has their default farm set as a private farm, this will then have the result of...
Forum: Help & Support Aug 10 2015, 03:32 AM
Replies: 5,224
OFFICIAL Quests
Views: 535,889
Posted By Rob T
Hi Cathy, Just to add to what Taz has said,...

Hi Cathy,

Just to add to what Taz has said, you can also work peoples facilities to obtain more hammers in storage :) its probably quicker to do this if you don't have much time left :) hope this...
Forum: Help & Support Aug 09 2015, 01:44 PM
Replies: 1,389
Views: 79,387
Posted By Rob T
Hi Debra, Sadly, this was a change made by...

Hi Debra,

Sadly, this was a change made by facebook, there is no way possible to delete all posts in one go like we used to. maybe we can send them feedback and ask for it to be returned. The...
Forum: News & Announcements Aug 07 2015, 05:24 PM
Replies: 232
Views: 65,542
Posted By Rob T
Hi damichoop, The developers have been...

Hi damichoop,

The developers have been informed of this :)
Forum: Game Guide Aug 03 2015, 06:39 AM
Replies: 13
Views: 66,268
Posted By Rob T
In which facilities can the flowers be used? ...

In which facilities can the flowers be used?

This is a list of flowers and where they can be used

African Daisy - unlocks at Level 112 - Flower stand
Bird of Paradise - unlocks at level 42 -...
Forum: Game Guide Aug 03 2015, 06:37 AM
Replies: 11
Views: 103,768
Posted By Rob T
Which facilities are using animal products?

This is a list of where you can use products from animals



Cow milk - african restaurant, airline catering facility, argentinian restaurant, baby foods factory, bakery, brazilian restaurant,...
Forum: News & Announcements Aug 03 2015, 02:22 AM
Replies: 232
Views: 65,542
Posted By Rob T
Hi David, I am sorry you are having these...

Hi David,

I am sorry you are having these issues. The thing is, no game or application directly supports touch screen, it doesn't work that way. The touch screen, mouse, pad, keyboard are all on...
Forum: News & Announcements Jul 26 2015, 12:30 PM
Replies: 284
Views: 81,003
Posted By Rob T
HI everyone, I'm now closing this thread,...

HI everyone,

I'm now closing this thread, thankyou all for your input. If you have any further questions, please post in Help & Support. Feedback in General feedback :)

Don't forget the best...
Forum: News & Announcements Jul 14 2015, 03:08 AM
Replies: 284
Views: 81,003
Posted By Rob T
Post release update....

Post release update....
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