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Search: Posts Made By: Tiger Laybourne
Forum: Help & Support Today, 02:09 PM
Replies: 553
Views: 40,658
Posted By Tiger Laybourne
Hi AnnaWalls, When you click the ? on wild...

Hi AnnaWalls,

When you click the ? on wild rice at the top of the window it says "With Wild Rice you can make:" and it shows you pictures of the two items it is used in. Hovering over the picture...
Forum: Help & Support Today, 07:30 AM
Replies: 1,748
OFFICIAL Cargo Ships
Views: 67,871
Posted By Tiger Laybourne
Hi Pomerleau, Click on the wrench icon top...

Hi Pomerleau,

Click on the wrench icon top right of your game screen. That is your game settings (preferences). Remove the check mark from Enable Ships and click the green check mark to save. When...
Forum: Help & Support Today, 06:42 AM
Replies: 553
Views: 40,658
Posted By Tiger Laybourne
Hi AnnaWalls, You bought the Midwest...

Hi AnnaWalls,

You bought the Midwest American Restaurant on the 10th of this month. You can check this for yourself by going to the Account tab at the top of your game screen and then click on...
Forum: Help & Support Feb 16 2019, 05:13 PM
Replies: 5,628
Views: 461,274
Posted By Tiger Laybourne
Hi Farmer Dibble, When you want someone to...

Hi Farmer Dibble,

When you want someone to work your service facilites you click on "Get more Clients" to generate the post, and it's referred to again in the pop up window. Sorry for the...
Forum: Help & Support Feb 16 2019, 12:32 PM
Replies: 3,636
Views: 237,921
Posted By Tiger Laybourne
Hi Autumn06, The reason we asked to you...

Hi Autumn06,

The reason we asked to you check your mouse is because that problem has come up in the past and a lot of the time that is what it turns out to be. I was not implying you had clicked...
Forum: Help & Support Feb 16 2019, 10:13 AM
Replies: 3,636
Views: 237,921
Posted By Tiger Laybourne
Hi Autumn06, Taz is not available at the...

Hi Autumn06,

Taz is not available at the moment.

If your screen zoomed in then your mouse clicked the zoom icon just below the full screen icon and not the full screen icon. That could still be...
Forum: Help & Support Feb 16 2019, 09:55 AM
Replies: 5,628
Views: 461,274
Posted By Tiger Laybourne
Hi Farmer Dibble, If your regular facilites...

Hi Farmer Dibble,

If your regular facilites are not worked at the same rate as your clients are then when you refill your clients you will have a shortfall. If that is what happened just hold off...
Forum: Help & Support Feb 16 2019, 09:43 AM
Replies: 537
OFFICIAL Land Upgrades
Views: 38,239
Posted By Tiger Laybourne
Hi okcowgrl, You didn't post it here in the...

Hi okcowgrl,

You didn't post it here in the forum so you must have contacted the support team. Don't worry about it, when they reply to you, you can just tell them you found the problem and no...
Forum: Help & Support Feb 15 2019, 05:17 PM
Replies: 1,950
Views: 123,353
Posted By Tiger Laybourne
Glad you found them mdillenback :) You are...

Glad you found them mdillenback :) You are welcome and thank you for coming back to let us know
Forum: Help & Support Feb 15 2019, 05:15 PM
Replies: 3,573
OFFICIAL Tools and Fuel
Views: 266,169
Posted By Tiger Laybourne
Hi jo4you53, I have moved your post to the...

Hi jo4you53,

I have moved your post to the thread where your other post about this is.

Did you check your spam folder for the auto response from slashkey?

Have you at any time sold using...
Forum: Help & Support Feb 15 2019, 04:42 PM
Replies: 1,950
Views: 123,353
Posted By Tiger Laybourne
Hi mdillenback, You have 33 cork oak trees...

Hi mdillenback,

You have 33 cork oak trees on your farms somewhere. You will have to search your farms for them. Your farm called Jay has some on it.

Cork trees are a gift item, they are not in...
Forum: Help & Support Feb 15 2019, 02:25 PM
Replies: 3,701
Views: 593,637
Posted By Tiger Laybourne
Hi rhondacathey, The gifting machines have...

Hi rhondacathey,

The gifting machines have nothing to do with the gift page not loading first the following day. They just allow you to send gifts more often then it's up to you to go to the gift...
Forum: Help & Support Feb 15 2019, 10:12 AM
Replies: 3,701
Views: 593,637
Posted By Tiger Laybourne
Hi Qivis, I found a farmer willing to test...

Hi Qivis,

I found a farmer willing to test another scenario with me. I was able to reproduce what you had, if the seller only had gifted crops in storage. If they tried to sell me those then i got...
Forum: Help & Support Feb 15 2019, 09:10 AM
Replies: 3,701
Views: 593,637
Posted By Tiger Laybourne
Hi Qivis, Are you having any problems...

Hi Qivis,

Are you having any problems selling to anyone else? A stranger or another neighbour that will communicate with you what they are seeing?

We have tested this with several farmers in...
Forum: Help & Support Feb 15 2019, 08:59 AM
Replies: 3,701
Views: 593,637
Posted By Tiger Laybourne
Hi rhondacathey, You last reported you were...

Hi rhondacathey,

You last reported you were getting an error message when trying to gift, do you still have that?

How long a break from the game did you take overnight? If it wasn't very long...
Forum: Help & Support Feb 15 2019, 07:58 AM
Replies: 3,701
Views: 593,637
Posted By Tiger Laybourne
Hi Qivis, I have just tried this with a...

Hi Qivis,

I have just tried this with a neighbour and had no problems.

Is she sure it was your offer she saw on the screen and not another offer like the super facilites products?

If it's...
Forum: Help & Support Feb 15 2019, 06:57 AM
Replies: 3,701
Views: 593,637
Posted By Tiger Laybourne
Hi Dana, Find the FT bookmark in the left...

Hi Dana,

Find the FT bookmark in the left side of Facebook and click the grey dots to the right of it to Edit Settings. Check you have yes for Send notifications.

Go to your Facebook settings >...
Forum: Help & Support Feb 14 2019, 01:22 PM
Replies: 1,278
Views: 55,575
Posted By Tiger Laybourne
Hi spot, I am sorry you are still having...

Hi spot,

I am sorry you are still having problems with the contest. I have cleaned your NCC data for you.

Please also try clearing your FT memcache. To do that Click Here...
Forum: Help & Support Feb 14 2019, 12:56 PM
Replies: 1,278
Views: 55,575
Posted By Tiger Laybourne
Hi JbarLFarms, I am sorry that hasn't...

Hi JbarLFarms,

I am sorry that hasn't worked. You will need to contact support about this to let them take a look. To contact them click on the link below, fill out the form and submit it. Please...
Forum: Help & Support Feb 14 2019, 12:35 PM
Replies: 1,278
Views: 55,575
Posted By Tiger Laybourne
Hi JbarLFarms, Thank you for your link :) ...

Hi JbarLFarms,

Thank you for your link :)

I have cleaned your NCC data for you.

Please also try clearing your FT memcache. To do that Click Here...
Forum: Help & Support Feb 14 2019, 12:12 PM
Replies: 1,278
Views: 55,575
Posted By Tiger Laybourne
Hi JbarLFarms, Which facilities do you see...

Hi JbarLFarms,

Which facilities do you see in the NCC Contest Info window? This week they are Pool Shop, Taste of France, Ice Cream Factory, Locksmith shop.

If you are seeing those, which one...
Forum: Help & Support Feb 14 2019, 11:06 AM
Replies: 102
OFFICIAL Super Facility
Views: 1,579
Posted By Tiger Laybourne
Hi JNelson, Yes, all the products showing in...

Hi JNelson,

Yes, all the products showing in there are from all the super facilities.
Forum: Help & Support Feb 14 2019, 10:25 AM
Replies: 102
OFFICIAL Super Facility
Views: 1,579
Posted By Tiger Laybourne
Hi JNelson, If you own more than one they...

Hi JNelson,

If you own more than one they are all super facilities. As long as you are starting products in them all you will get the extra products from all of them.

From the rules and...
Forum: News & Announcements Feb 14 2019, 08:10 AM
Replies: 250
Views: 22,675
Posted By Tiger Laybourne
Hi jkmyer, Are you still having the problem...

Hi jkmyer,

Are you still having the problem today? If you are, what super facility do you have and is it every product you are trying to sell from it that does that or is it only a specific one?...
Forum: Help & Support Feb 14 2019, 06:08 AM
Replies: 1,278
Views: 55,575
Posted By Tiger Laybourne
Hi spot, I just checked your NCC data and...

Hi spot,

I just checked your NCC data and it's showing you have opened this weeks contest. Are you still having a problem? If you are, what exactly is the problem?

At the time i checked, you...
Showing results 1 to 25 of 500

 
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