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Forum: News & Announcements Today, 05:01 AM
Replies: 29
Views: 3,352
Posted By Tiger
Hi Dana, The train manager is going to be...

Hi Dana,

The train manager is going to be for managing and boosting your own trains, not for boosting someone else's trains. Whether or not boosting friends trains could be done for a future...
Forum: Help & Support Yesterday, 05:54 AM
Replies: 3,890
Views: 253,044
Posted By Tiger
Hi Dana, If you mean the ones for the extent...

Hi Dana,

If you mean the ones for the extent tools in extent mode, no you can not turn those off. Anything you can turn off is in your game preferences.

If you mean the red guidelines on the...
Forum: Help & Support Feb 15 2020, 02:49 PM
Replies: 3,890
Views: 253,044
Posted By Tiger
Hi Tom, I have moved your post to Help and...

Hi Tom,

I have moved your post to Help and Support as it is not about the New Release items.

There have been no reports about what you are describing and I have certainly not had any issues...
Forum: Help & Support Feb 15 2020, 09:42 AM
Replies: 3,102
Views: 210,408
Posted By Tiger
Hi Sesselwill, To be clear, for you it does...

Hi Sesselwill,

To be clear, for you it does not show:


your current neighbours
friends that are playing but are not your neighbours
and also does not show any newly added friends?
Forum: Help & Support Feb 14 2020, 07:35 AM
Replies: 6,191
Views: 487,404
Posted By Tiger
Hi barbaraelwart, You're welcome. I hope you...

Hi barbaraelwart,

You're welcome. I hope you find a method you like.
Forum: Help & Support Feb 14 2020, 05:21 AM
Replies: 6,191
Views: 487,404
Posted By Tiger
Hi barbaraelwart, It's a Facebook change. We...

Hi barbaraelwart,

It's a Facebook change. We don't know if this is going to be a permanent change or they are just trying it out with some users to see how they get on with the new look.

It is...
Forum: Help & Support Feb 13 2020, 05:42 AM
Replies: 3,102
Views: 210,408
Posted By Tiger
Hi Pattipo, Friends not showing when gifting...

Hi Pattipo,

Friends not showing when gifting is probably because it's not recognizing the ones with zero stats as being your friends.

I'm sorry there is just no way we can check on this for...
Forum: News & Announcements Feb 13 2020, 05:09 AM
Replies: 29
Views: 3,352
Posted By Tiger
Thanks very much Raul and team, always love new...

Thanks very much Raul and team, always love new goodies! :D
Forum: Help & Support Feb 12 2020, 11:06 AM
Replies: 415
OFFICIAL Trains
Views: 13,299
Posted By Tiger
Hi bbbjwilson, That might be temporary issue...

Hi bbbjwilson,

That might be temporary issue and will correct itself. Its sounds like the data that is retrieved from Facebook to tell the game who your friends are didn't load. If that is the...
Forum: Help & Support Feb 12 2020, 10:42 AM
Replies: 3,102
Views: 210,408
Posted By Tiger
Hi Pattipo, In the trophies, you need to...

Hi Pattipo,

In the trophies, you need to look at the figure on the right showing next to the trophy icon, here's an example, this one shows 35, so this person has 35 neighbours.
...
Forum: News & Announcements Feb 12 2020, 07:35 AM
Replies: 126
Views: 23,763
Posted By Tiger
Hi Aussie Rae, Very happy to hear that you...

Hi Aussie Rae,

Very happy to hear that you will still be participating and that the additional info helped. Thank you very much for letting us know :)
Forum: Help & Support Feb 12 2020, 05:17 AM
Replies: 706
Views: 68,652
Posted By Tiger
Hi Lealund, Thank you for coming back to let...

Hi Lealund,

Thank you for coming back to let us know your results, that things are working fine again at, and that you found the steps easy to follow, much appreciated!

If you have any further...
Forum: Help & Support Feb 11 2020, 07:40 AM
Replies: 3,102
Views: 210,408
Posted By Tiger
Hi Pattipo, Did you also change the Sort...

Hi Pattipo,

Did you also change the Sort Players By to Default? If you did not please try that and also the other filters in that section and see if any of them will show any more neighbours to...
Forum: News & Announcements Feb 11 2020, 06:27 AM
Replies: 126
Views: 23,763
Posted By Tiger
Hi Aussie Rae, I am sorry to hear you are...

Hi Aussie Rae,

I am sorry to hear you are still considering quitting the NCC. It was only near the beginning of the month that you said you didn't care if you won FC and liked the free products....
Forum: Help & Support Feb 11 2020, 05:27 AM
Replies: 2,899
Views: 643,960
Posted By Tiger
Hi Taz is not available at this time. ...

Hi

Taz is not available at this time.

I'm sorry to hear you are still having issues. Please click on this link and see if you there is anything there you have not already tried: Cannot load...
Forum: News & Announcements Feb 10 2020, 08:49 AM
Replies: 126
Views: 23,763
Posted By Tiger
Hi Grumpdad and Aussie Rae, Let me see if I...

Hi Grumpdad and Aussie Rae,

Let me see if I can clear any of this up for you to help.

The NCC is a contest. The aim of the contest is for you and your neighbours to refill your facilities in...
Forum: Help & Support Feb 10 2020, 06:32 AM
Replies: 3,102
Views: 210,408
Posted By Tiger
Hi Pattipo, Taz is not available at this...

Hi Pattipo,

Taz is not available at this time.

Where are you seeing that you only have 35 neighbours? You have 106 so that is why the game is showing you that message, as you have reached your...
Forum: Help & Support Feb 10 2020, 06:11 AM
Replies: 706
Views: 68,652
Posted By Tiger
Hi Lealund, I'm sorry this has happened to...

Hi Lealund,

I'm sorry this has happened to you and no-one was available to help at the time you posted.

Let me clear something up, you haven't lost any of the sprinklers you previously bought,...
Forum: Help & Support Feb 08 2020, 10:12 AM
Replies: 1,410
Views: 82,590
Posted By Tiger
Hi kperry7411, I have moved your post to the...

Hi kperry7411,

I have moved your post to the thread about hiring as during the hiring process when you are having this issue.

There's no way to show more than one message at a time so yes if...
Forum: Help & Support Feb 08 2020, 09:16 AM
Replies: 4,189
Views: 617,175
Posted By Tiger
Hi art4227, I'm sorry but we no nothing...

Hi art4227,

I'm sorry but we no nothing about a browser called Croom. If you meant Chrome, check that the browser is up to date, or any browser you are using is up to date. If you find any needed...
Forum: Help & Support Feb 08 2020, 06:05 AM
Replies: 3,986
OFFICIAL Tools and Fuel
Views: 286,746
Posted By Tiger
Hi kattekwaad, I'm sorry this has happened...

Hi kattekwaad,

I'm sorry this has happened to you and that there was no-one available to help you at the time you posted.

I can see that you now have 2 x Plower (14 x 14)-Solar Powered, and...
Forum: Help & Support Feb 07 2020, 06:51 AM
Replies: 3,102
Views: 210,408
Posted By Tiger
Hi WyoSugar, As Taz has already said, you...

Hi WyoSugar,

As Taz has already said, you need to work continue working with support on this. They have replied to your ticket so you need to check your emails, read their response and try what...
Forum: Help & Support Feb 07 2020, 05:17 AM
Replies: 1,484
Views: 66,669
Posted By Tiger
Hi SirMatthew KC, As long as you and your...

Hi SirMatthew KC,

As long as you and your neighbour's are starting/loading products in the NCC facilities, points will be earned. As the new contest only opened yesterday there is still plenty...
Forum: Help & Support Feb 06 2020, 07:26 AM
Replies: 3,986
OFFICIAL Tools and Fuel
Views: 286,746
Posted By Tiger
Hi Lorraine, Is this someone at market you...

Hi Lorraine,

Is this someone at market you have tried to hire or a friend you are trying to hire from your farm perhaps?

I've had no issues with workers using my tools today.

Please have a...
Forum: Help & Support Feb 04 2020, 01:32 PM
Replies: 6,191
Views: 487,404
Posted By Tiger
you are welcome :)

you are welcome :)
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