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Search: Posts Made By: marymarcel
Forum: Help & Support Yesterday, 05:17 PM
Replies: 1,180
Views: 48,768
Posted By marymarcel
Hi sizzlinsssandi :) Acording to your data...

Hi sizzlinsssandi :)

Acording to your data you have 1 of each facilities participating on this weel contest and you are getting points for them all. We dont know what your neighbor has seen or has...
Forum: Help & Support Yesterday, 04:22 PM
Replies: 1,180
Views: 48,768
Posted By marymarcel
Hi MadamePonderosa :) As Taz cleaned your...

Hi MadamePonderosa :)

As Taz cleaned your contest data, please start production for the Flavored Coffee Factory and check if you get XP for it in your contest.
Forum: Help & Support Yesterday, 02:17 PM
Replies: 3,388
OFFICIAL Tools and Fuel
Views: 242,945
Posted By marymarcel
Hi charlotte lustig :) Taz is not available...

Hi charlotte lustig :)

Taz is not available at this moment but I will try to help you.

About set: we only wanted to know if you were talking about another account.

For the staggered fields,...
Forum: Help & Support Yesterday, 01:49 PM
Replies: 5,344
Views: 429,214
Posted By marymarcel
Hi KoalaB :) Please post your idea in our...

Hi KoalaB :)

Please post your idea in our Suggestion Section where we have all them grouped by theme for the developers to read.

You cant open a new thread there, but you can post as a response...
Forum: Help & Support Sep 22 2018, 09:50 AM
Replies: 1,483
Views: 127,057
Posted By marymarcel
Hi sass520 :) So glad is it working for you...

Hi sass520 :)

So glad is it working for you again, thanks for letting us know :)
Forum: Noticias Sep 22 2018, 08:48 AM
Replies: 15
Views: 647
Posted By marymarcel
Hola amigos!! :) Al parecer el problema de...

Hola amigos!! :)

Al parecer el problema de Facebook con la ventana que se contrae al enviar regalos y solicitudes de trenes está arreglado!!
Forum: Noticias Sep 21 2018, 03:44 PM
Replies: 15
Views: 647
Posted By marymarcel
Hola Maryacc :) Nos sucede a todos desde...

Hola Maryacc :)

Nos sucede a todos desde hace unos dias. Es un error de Facebook.

Facebook está en conocimiento de este problema y están trabajando para solucionarlo.
Forum: Help & Support Sep 21 2018, 03:04 PM
Replies: 5,205
OFFICIAL Quests
Views: 532,257
Posted By marymarcel
Hi bogelmill :) You need to collect the...

Hi bogelmill :)

You need to collect the coins for those quests for them to show in the chart. The collect coins button and the collect farmcash button are independent.

Then as this is your...
Forum: Noticias Sep 20 2018, 11:31 AM
Replies: 15
Views: 647
Posted By marymarcel
Publicación posterior a la Actualización - 20 de...

Publicación posterior a la Actualización - 20 de Septiembre, 11:00 AM

- Hemos publicado Chrome Browser Extension...
Forum: Ayuda y Soporte Sep 19 2018, 08:16 PM
Replies: 1
Views: 44
Posted By marymarcel
Hola Daniel :) Desde la última actualización...

Hola Daniel :)

Desde la última actualización de Chrome, el 4 de Septiembre, este navegador no recuerda tus preferencias de la última sesión una vez que cierras el navegador.

Cuando lo reabres...
Forum: Help & Support Sep 19 2018, 03:44 PM
Replies: 2,509
Views: 177,556
Posted By marymarcel
Hi BReiman :) If you reached your neighbors...

Hi BReiman :)

If you reached your neighbors limit then you will see a message in red at the top of your neighbors tab saying "Your neighbour list is full. Please remove some neighbours before you...
Forum: Help & Support Sep 19 2018, 01:26 PM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi south forty :) I moved your post to the...

Hi south forty :)

I moved your post to the thread about Gifts.

This is a Facebook issue affecting the gift sending and train boost requests.

Facebook is aware of the problem and working to...
Forum: Help & Support Sep 19 2018, 06:21 AM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi sheila mccann :) Due to a Facebook issue,...

Hi sheila mccann :)

Due to a Facebook issue, the window for sending gifts and train boost requests keeps shrinking so it is almost impossible to send them.

Facebook is aware of the problem and...
Forum: Help & Support Sep 18 2018, 05:30 PM
Replies: 740
Views: 49,894
Posted By marymarcel
Hi tmlbluedove :) Please do not post the...

Hi tmlbluedove :)


Please do not post the same in multiple threads.

Are you sure you are getting the same belt for both bonuses? Please check the number showed up in the right upper corner of...
Forum: Help & Support Sep 18 2018, 09:00 AM
Replies: 1,385
Views: 78,628
Posted By marymarcel
Hi fedexrazorback :) The rule for reworking...

Hi fedexrazorback :)

The rule for reworking the same friends' facilities is to not work any facilities for 8 hours. The 8 hours are counted from the last facilities you worked not from the first...
Forum: Help & Support Sep 18 2018, 08:54 AM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi dbeacher :) I moved your post to the...

Hi dbeacher :)

I moved your post to the thread about Gifts.

This is a Facebook issue affecting the gifts sending and train boost requests and all of us are having the problem.

Facebook is...
Forum: Help & Support Sep 17 2018, 06:47 PM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi CharmedbyCSI :) I moved your post to the...

Hi CharmedbyCSI :)

I moved your post to the thread about Gifts.

This is a Facebook issue and we are all having the problem. It is affecting the gift sending and the train boost requests.
...
Forum: Help & Support Sep 17 2018, 06:37 PM
Replies: 1,180
Views: 48,768
Posted By marymarcel
Hi Rita Neill :) I moved your post to the...

Hi Rita Neill :)

I moved your post to the thread about Neighborhood Chain contest.

Please click in your preferences, the wrench, and put a check mark to Enable NCC option, then click in the...
Forum: Help & Support Sep 17 2018, 06:14 PM
Replies: 5,205
OFFICIAL Quests
Views: 532,257
Posted By marymarcel
Hi Roxy :) Thanks for the link. Please...

Hi Roxy :)

Thanks for the link.

Please start production for Mix Fruits energy bar in your Nutritional Supplies Factory as the items stored are not enough to load a batch in the Nutrional...
Forum: Help & Support Sep 17 2018, 05:45 PM
Replies: 5,344
Views: 429,214
Posted By marymarcel
Hi sally.jackson :) I moved your post to the...

Hi sally.jackson :)

I moved your post to the thread about Facilities.

We need more information.

What happens when you try to post? Is this happening with all facilities? Which browser are...
Forum: Help & Support Sep 17 2018, 04:55 PM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi zragonshark :) You can get pigs and...

Hi zragonshark :)

You can get pigs and horses from gifts, they are not in the store. When you receive gifts you can exchange them into pigs or horses.

We have an open thread for you to ask for...
Forum: Help & Support Sep 17 2018, 04:46 PM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi amanda1955 :) Yes, we are all getting the...

Hi amanda1955 :)

Yes, we are all getting the same problem.

Facebook is aware of the issue and working to fix it.
Forum: Help & Support Sep 17 2018, 04:09 PM
Replies: 2,237
Views: 604,582
Posted By marymarcel
Hi Debra Sims :) Internet Explorer and Edge...

Hi Debra Sims :)

Internet Explorer and Edge dont work for our game, you have more information about them in the following link:

http://r1.slashkey.com/forum/showthread.php?t=635906

For...
Forum: Help & Support Sep 17 2018, 03:22 PM
Replies: 5,205
OFFICIAL Quests
Views: 532,257
Posted By marymarcel
Hi Farmer Roxy :) I'm sorry this has...

Hi Farmer Roxy :)

I'm sorry this has happened to you. Sometimes, for regular quests, when you have to load items for the last step, it is better to store the ones produced in the previous step.
...
Forum: Help & Support Sep 17 2018, 03:10 PM
Replies: 3,537
Views: 570,743
Posted By marymarcel
Hi checkmate57 :) Yes, you are right. It is...

Hi checkmate57 :)

Yes, you are right. It is a Facebook issue and we got the same in the past.

Sadly non of the previous workarounds are working this time, but the developers let us know that...
Showing results 1 to 25 of 500

 
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