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Search took 0.02 seconds. Search: Posts Made By: marymarcel
Forum: Help & Support Today, 02:12 PM
Replies: 2,509
Views: 845,344
Posted By marymarcel
I just checked your data and saw that you are...

I just checked your data and saw that you are playing again and buying things. Also all is showing again in your preferences. Great!

Hopefully all will be fixed for you sooner than later.
Forum: Help & Support Today, 01:55 PM
Replies: 2,509
Views: 845,344
Posted By marymarcel
When you update your browser and operation system...

When you update your browser and operation system in any computer, new or old, you have to restart it to set the changes. Check if you have any Windows update in your new computer you havent done....
Forum: Help & Support Today, 01:38 PM
Replies: 2,509
Views: 845,344
Posted By marymarcel
The only thing I did was hide trees, flowers,...

The only thing I did was hide trees, flowers, crops, decorations, buildings, factories, ponds.

It is only to let you load the game easy. When it is loaded you only have to click in your...
Forum: Help & Support Today, 01:16 PM
Replies: 2,509
Views: 845,344
Posted By marymarcel
Hi LisaScobee :) I moved your post to the...

Hi LisaScobee :)

I moved your post to the thread for your problem.

Please close everything in your computer and then turn the computer off.

Then reset your router/modem for 3 minutes and...
Forum: Help & Support Today, 01:05 PM
Replies: 168
Views: 80,443
Posted By marymarcel
Hi Imaoldhippie2 :) You are welcome :) ...

Hi Imaoldhippie2 :)

You are welcome :)

If you get the error again, then please try to copy it and paste it in a new response here so we can see all the info about the error.
Thanks!
Forum: Help & Support Today, 12:46 PM
Replies: 900
OFFICIAL Quests
Views: 740,669
Posted By marymarcel
OK Susan, we are glad the problem is solved and...

OK Susan, we are glad the problem is solved and thanks for coming to let us know :)

If she has other problems and you post on behalf of her please let us know her User id number so we can try to...
Forum: Help & Support Today, 08:54 AM
Replies: 120
OFFICIAL Facility Chains
Views: 24,607
Posted By marymarcel
Hi Pegasus :) We cant see the amounts you...

Hi Pegasus :)

We cant see the amounts you have to export or what could be happening with your chains or the staging areas from your neighbors, that is why I asked you to contact Support. ...
Forum: Help & Support Today, 08:28 AM
Replies: 120
OFFICIAL Facility Chains
Views: 24,607
Posted By marymarcel
Hi Pegasus_III :) Please be sure you have...

Hi Pegasus_III :)

Please be sure you have stored the products started in your facilities.

Also, you can have products to Export to a specific chain but there is no room in your neighbours...
Forum: Help & Support Today, 08:14 AM
Replies: 900
OFFICIAL Quests
Views: 740,669
Posted By marymarcel
Hi Susan Canning :) We are not aware of a...

Hi Susan Canning :)

We are not aware of a generic lifeline in regular quests. We know we can get a generic silhouette for a coop quest as a goal for Farm Pass.

Ask your sister to run memcache...
Forum: Help & Support Today, 08:08 AM
Replies: 2,509
Views: 845,344
Posted By marymarcel
Hi Fuzzy Focus :) I moved your post to the...

Hi Fuzzy Focus :)

I moved your post to the thread for Game not loading.

Is this error preventing you for continue playing?
If so, what were you doing when it showed up?

Please be sure your...
Forum: Help & Support Yesterday, 01:51 PM
Replies: 587
Views: 161,641
Posted By marymarcel
Did you close your farms? Also, click en...

Did you close your farms?

Also, click en Show Names, then in Show work info.
Top left click in Show Products names and set the next box to Ready now.

Your pic is set to Ready within 8 hours...
Forum: Help & Support Yesterday, 01:38 PM
Replies: 587
Views: 161,641
Posted By marymarcel
Hi LisaScobee :) I moved your post to the...

Hi LisaScobee :)

I moved your post to the thread about Plowing, Seeding or Harvesting.

To run memcache, click in the following link, you will see a list of unsettings. Close that window and...
Forum: Help & Support Apr 22 2024, 09:14 AM
Replies: 49
OFFICIAL Super Facility
Views: 15,451
Posted By marymarcel
Hi Brugpuppy :) Im not sure why you are...

Hi Brugpuppy :)

Im not sure why you are getting the same facility week after week. We can only see the facility you got for this week not the previous ones.

If you wish you can report this to...
Forum: Help & Support Apr 22 2024, 08:25 AM
Replies: 168
Views: 80,443
Posted By marymarcel
Hi Imaoldhippie2 :) When I answered your...

Hi Imaoldhippie2 :)

When I answered your first post, I asked you to check updates for your browser and your operating system. Also, to try another updated browser to see if you got the same...
Forum: Help & Support Apr 21 2024, 06:35 PM
Replies: 653
OFFICIAL Freight Trains
Views: 15,251
Posted By marymarcel
Great!! You are welcome theresaywilliamson :)

Great!! You are welcome theresaywilliamson :)
Forum: Help & Support Apr 21 2024, 06:15 PM
Replies: 653
OFFICIAL Freight Trains
Views: 15,251
Posted By marymarcel
Hi theresaywilliamson :) I answered you in...

Hi theresaywilliamson :)

I answered you in the post above your last one.
Forum: Help & Support Apr 21 2024, 05:34 PM
Replies: 489
Views: 111,350
Posted By marymarcel
It has been this way since we are able to rework...

It has been this way since we are able to rework friends facilities, nothing has changed.

It is also explained in our Game Guide in the following link:...
Forum: Help & Support Apr 21 2024, 05:31 PM
Replies: 900
OFFICIAL Quests
Views: 740,669
Posted By marymarcel
Hi lynnetimpeiro :) Factories doesnt start...

Hi lynnetimpeiro :)

Factories doesnt start automatically, you need to start them or load products in the services.

If you wish you can contact Support. To contact them click on the link below,...
Forum: Help & Support Apr 21 2024, 03:43 PM
Replies: 653
OFFICIAL Freight Trains
Views: 15,251
Posted By marymarcel
Hi theresaywilliamson :) First of all, go to...

Hi theresaywilliamson :)

First of all, go to the farm you want to place the Turbo loco on and click in your preferences, the wrench, and show evetything so you can see where to place it.

See...
Forum: Help & Support Apr 21 2024, 02:58 PM
Replies: 489
Views: 111,350
Posted By marymarcel
Hi John :) The 8 hours are counted from the...

Hi John :)

The 8 hours are counted from the last farmer facilities she worked.

If she worked your facilities and let say 3 hours later she worked another farmer facilities then the times...
Forum: Help & Support Apr 21 2024, 02:48 PM
Replies: 900
OFFICIAL Quests
Views: 740,669
Posted By marymarcel
Hi lynnetimpeiro :) If you ask for...

Hi lynnetimpeiro :)

If you ask for ingredients and then you start or load your facilities and services this could happen.

Also, as ingredients have to be asked in order, as soon as you receive...
Forum: Help & Support Apr 21 2024, 12:42 PM
Replies: 1,115
OFFICIAL Tools and Fuel
Views: 25,279
Posted By marymarcel
You are welcome rockcandymountain :)

You are welcome rockcandymountain :)
Forum: Help & Support Apr 20 2024, 09:03 PM
Replies: 1,115
OFFICIAL Tools and Fuel
Views: 25,279
Posted By marymarcel
Hi rockcandymountain :) Your post was moved...

Hi rockcandymountain :)

Your post was moved to the thread about Tools.

The Combine EX Harvest/Plow 12 x12 and Combine EX Harvest/Plant 12x12 are on your farms not in storage.

Uncheck all the...
Forum: Help & Support Apr 20 2024, 05:08 PM
Replies: 7
Views: 59
Posted By marymarcel
It is working. And you are welcome Jo :)

It is working. And you are welcome Jo :)
Forum: Help & Support Apr 20 2024, 05:04 PM
Replies: 7
Views: 59
Posted By marymarcel
Try again, I just fixed your signature :)

Try again, I just fixed your signature :)
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