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Forum: News & Announcements Today, 05:18 AM
Replies: 51
Views: 3,239
Posted By Tiger
Hi marythies and Phree, I have moved your...

Hi marythies and Phree,

I have moved your posts to the current new release thread as your issues are related to the new release. The developers are working on this issue and the one when users are...
Forum: Help & Support Today, 05:00 AM
Replies: 4,043
Views: 262,931
Posted By Tiger
Hi Dana, I'm sorry but we don't have data to...

Hi Dana,

I'm sorry but we don't have data to be able to check what you have claimed in the last 12 hours. With the new products released it may not take very long to reach the maximum.
Forum: News & Announcements Yesterday, 09:40 AM
Replies: 51
Views: 3,239
Posted By Tiger
Hi 46bill, Please click on the ? directly to...

Hi 46bill,

Please click on the ? directly to the right of the time showing on the container you are preparing and see if it is showing any ships on your dispatch list to you. Don't click on the ?...
Forum: News & Announcements Yesterday, 09:31 AM
Replies: 51
Views: 3,239
Posted By Tiger
Hi brewergirl1961, Which colours ships are...

Hi brewergirl1961,

Which colours ships are showing to you has having returned home after getting to port 14? I am only seeing your purple ship at port 14 and it's still showing as dispatched, not...
Forum: News & Announcements Yesterday, 06:20 AM
Replies: 51
Views: 3,239
Posted By Tiger
Hi Alexandra_J, Are you talking about...

Hi Alexandra_J,

Are you talking about loading containers on your your own ship or are you talking about loading ships that are at your port? I am not seeing any problems with loading containers on...
Forum: News & Announcements Yesterday, 05:36 AM
Replies: 51
Views: 3,239
Posted By Tiger
Thanks Raul and Team :D For those that like...

Thanks Raul and Team :D

For those that like a quick list, this is what I've noticed so far:

New options for the Funnel Filter in the Store for the Facilities section:

Regular Facilities
...
Forum: Help & Support Jul 07 2020, 11:10 AM
Replies: 1,508
Views: 86,935
Posted By Tiger
No problem. You're welcome Whoopsidaisy :)

No problem. You're welcome Whoopsidaisy :)
Forum: Help & Support Jul 07 2020, 09:13 AM
Replies: 1,654
Views: 118,024
Posted By Tiger
Hi Jkelly, I have moved your post to the...

Hi Jkelly,

I have moved your post to the thread about seeding issues.

Was it browser caches you cleared or memcache? If you cleared your browser caches/history did you also check that the...
Forum: Help & Support Jul 07 2020, 08:39 AM
Replies: 1,508
Views: 86,935
Posted By Tiger
Hi Whoopsidaisy, Taz is not available at the...

Hi Whoopsidaisy,

Taz is not available at the moment.

Quantity is only one of the 3 filters top right of the Storage section when you are selling at market, which shows you the quantities that...
Forum: Help & Support Jul 06 2020, 05:54 AM
Replies: 238
Views: 23,935
Posted By Tiger
Hi Susan Canning, I have moved your post to...

Hi Susan Canning,

I have moved your post to the relevant Help and Support thread as you're not needing help with anything listed in the New Release.

You will need to contact support about...
Forum: Help & Support Jul 04 2020, 04:23 AM
Replies: 651
Views: 42,712
Posted By Tiger
Hi TaFa73, I have moved your post to the...

Hi TaFa73,

I have moved your post to the thread about the Markets. We always keep related posts together so it's easier for everyone to find information for any particular subject.

It would be...
Forum: Help & Support Jul 03 2020, 05:45 AM
Replies: 1,508
Views: 86,935
Posted By Tiger
Hi SirMatthew KC, Were you at market when...

Hi SirMatthew KC,

Were you at market when you checked the Show Work Info?

It looks like it's confused between which farm is private. Your farm 3 is private, but it's showing 32 as private.
...
Forum: Help & Support Jul 01 2020, 06:29 AM
Replies: 1,537
Views: 71,037
Posted By Tiger
Hi rodkay1, No, they have to be on your...

Hi rodkay1,

No, they have to be on your farms. You can take one out of storage after the contest starts, making sure it's not on the same farm as the other one, if you want to use it for the NCC....
Forum: Help & Support Jun 29 2020, 04:09 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,753
Posted By Tiger
Hi katzyin, I have moved your post to the...

Hi katzyin,

I have moved your post to the thread about tools. We always keep related posts in the same thread so it's easier for everyone to search for information on any particular subject.

I...
Forum: Help & Support Jun 27 2020, 07:56 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,753
Posted By Tiger
Hi kinsey5156, You can overlap existing...

Hi kinsey5156,

You can overlap existing waters on your farm using the Freestyle Farm Designer tools. You just use the tool to move a water almost fully over another one.

The orange one lets you...
Forum: Help & Support Jun 26 2020, 07:24 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,753
Posted By Tiger
Hi steve2u42, I have moved your post to Help...

Hi steve2u42,

I have moved your post to Help and Support for Tools from the Suggestions area. Please come to Help and Support if you need a question answered, we can't answer them in the...
Forum: Help & Support Jun 26 2020, 05:46 AM
Replies: 2,933
REDIRECT (see first post) Answered and Closed Threads
Views: 363,395
Posted By Tiger
Hi JNelson, I have moved your suggestions...

Hi JNelson,

I have moved your suggestions about the forum to Help and Support in order to be able to answer you. These posts may be moved into another thread later.

Your 1st suggestion is...
Forum: Help & Support Jun 26 2020, 05:19 AM
Replies: 132
Views: 3,837
Posted By Tiger
Hi JNelson, I have moved your post to Help...

Hi JNelson,

I have moved your post to Help and Support to the thread related to your issues. We always keep related posts together so it's easier for everyone to find a particular subject. The New...
Forum: Help & Support Jun 26 2020, 04:56 AM
Replies: 132
Views: 3,837
Posted By Tiger
Hi Aussie Rae, I have moved your post to...

Hi Aussie Rae,

I have moved your post to Help and Support to the thread related to your issues. We always keep related posts together so it's easier for everyone to find a particular subject. The...
Forum: Help & Support Jun 25 2020, 06:26 AM
Replies: 1,537
Views: 71,037
Posted By Tiger
Hi rodkay, As you are now asking about the...

Hi rodkay,

As you are now asking about the NCC I have moved all posts about that subject to the thread for the NCC. We always try to keep related posts in the same threads so it's easier for...
Forum: Help & Support Jun 25 2020, 05:51 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,753
Posted By Tiger
Hi Moffeliten, I have moved your post to the...

Hi Moffeliten,

I have moved your post to the thread about Tools as we have tools that will allow overlapping of waters over each other.

The Orange Freestyle Farm Designer will let you almost...
Forum: Help & Support Jun 23 2020, 07:59 AM
Replies: 4,598
Views: 632,629
Posted By Tiger
Hi Franny2, Where are they missing from the...

Hi Franny2,

Where are they missing from the My Requests page or do you mean you did not get them after accepting them from there?

If there are no gifts in My Request or you didn't get the ones...
Forum: Help & Support Jun 23 2020, 04:37 AM
Replies: 4,598
Views: 632,629
Posted By Tiger
Hi annalienjvr, All you posts about this...

Hi annalienjvr,

All you posts about this have been answered. You've not answered any of them so we're not sure if you have see them all.

In case you haven't seen them, please take some time to...
Forum: Help & Support Jun 22 2020, 05:34 AM
Replies: 4,598
Views: 632,629
Posted By Tiger
Hi annalienjvr, You're a little confusing...

Hi annalienjvr,

You're a little confusing with what you are reporting. You're saying your gifts are not appearing anywhere but they are appearing in Activity. Which is it that you mean? Do you...
Forum: Help & Support Jun 20 2020, 07:12 AM
Replies: 6,421
Views: 512,354
Posted By Tiger
Hi Cowboy22, What you need to do is contact...

Hi Cowboy22,

What you need to do is contact the support team about this. To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere...
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