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Forum: Help & Support Today, 07:07 AM
Replies: 1,852
Views: 110,218
Posted By Tiger
Hi Granny T, A couple of things for you to...

Hi Granny T,

A couple of things for you to check:

Check that all aspects of the date and time is still showing correct on your computer as any part of those being wrong can cause strange issues...
Forum: News & Announcements Today, 06:54 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi lineking, Taz is not available at this...

Hi lineking,

Taz is not available at this time.

I've just started all of those facilities you listed to check if I got the same issue you are getting. I had no problems getting them all to 100%...
Forum: News & Announcements Today, 05:33 AM
Replies: 3,648
Views: 319,192
Posted By Tiger
Hi Alaskamom42, I have moved your post to the...

Hi Alaskamom42,
I have moved your post to the correct thread for your issue.

When your game stopped loading had you made any changes to your browser like adding an extension to it? If you did you...
Forum: News & Announcements Yesterday, 02:06 PM
Replies: 3,448
Views: 223,251
Posted By Tiger
You're very welcome Webs, the team appreciates...

You're very welcome Webs, the team appreciates you saying that, thank you!
Forum: News & Announcements Yesterday, 07:22 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi FCM, After you cleared memcache and...

Hi FCM,

After you cleared memcache and browser caches, did you also close the browser for a few minutes then reopen it before trying to load the game again? If you did not please try that.

If...
Forum: News & Announcements Yesterday, 06:02 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi lillyobrien, Is this in Show Work Info...

Hi lillyobrien,

Is this in Show Work Info that is showing you wasted plots?

What farms is this happening to, what are the names of those farms please so we can go take a look at them.

If you...
Forum: News & Announcements Yesterday, 05:15 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi Irene Jater, For future reference it's...

Hi Irene Jater,

For future reference it's better if your husband posts his issues himself in the forum so we can work with him.
Thank you for providing your husbands ID.

For stuck gifts that...
Forum: News & Announcements Yesterday, 04:48 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi LisaScobee, Only the flags that were...

Hi LisaScobee,

Only the flags that were already out on farms can be seen at this time, you can't get the Farm Cash out of storage yet. The devs are aware of this.
Forum: News & Announcements Yesterday, 04:46 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi Webs, We will be taking everything into...

Hi Webs,

We will be taking everything into consideration when we test them before they are released.
Forum: News & Announcements Apr 10 2021, 06:05 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi Alexandra_J, We are aware of this and...

Hi Alexandra_J,

We are aware of this and will let the developers know.
Forum: News & Announcements Apr 10 2021, 06:04 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi FarmerWitch, Please provide more...

Hi FarmerWitch,

Please provide more information. We need to know what you were doing at the time you got those errors in the console.
Forum: News & Announcements Apr 10 2021, 05:59 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi barbaraelwart, Thank you for your report,...

Hi barbaraelwart,

Thank you for your report,

POST EDITED TO UPDATE:


I've reproduced the issue with the boosts looking like they were not boosted when you scroll up the page again. They are...
Forum: News & Announcements Apr 10 2021, 05:51 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi iwoeb, Your data shows that you did get...

Hi iwoeb,

Your data shows that you did get the bonus for those 2 farms.
If the game locked up when you went to farm 15 it does sound like that may have been a heavy farm with a considerable...
Forum: News & Announcements Apr 10 2021, 05:43 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi goldendreamer, Thank you for your report,...

Hi goldendreamer,

Thank you for your report, we will let the developers know. In the meantime you should be able to use the Train Manager to view the cars attached to your trains and manage them...
Forum: Farm Town Social Apr 09 2021, 03:46 PM
Replies: 1
Views: 47
Posted By Tiger
Hi Daisy-A-Day, If you mean the memcache...

Hi Daisy-A-Day,

If you mean the memcache link, nothing has changed it is still the same one and does the same thing.
Forum: Help & Support Apr 09 2021, 07:43 AM
Replies: 6,746
Views: 548,234
Posted By Tiger
That's great news BROEKI. Thank you very much for...

That's great news BROEKI. Thank you very much for coming back to let us know your issue is resolved :)
Forum: News & Announcements Apr 09 2021, 05:30 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi grannyg, Thank you for providing your ID....

Hi grannyg,

Thank you for providing your ID.

At the time of this post, we are seeing that you have 441 glads in your gift box and 980 glads in your item storage. Are you not seeing that?

I...
Forum: Help & Support Apr 09 2021, 04:14 AM
Replies: 6,746
Views: 548,234
Posted By Tiger
Hi BROEKI, Thanks for supplying your ID. ...

Hi BROEKI,

Thanks for supplying your ID.

From what you are describing it sounds like you may not have the Funnel Filter in the Facility Manager set quite right for the buttons at the top to...
Forum: Help & Support Apr 08 2021, 12:43 PM
Replies: 848
Views: 113,101
Posted By Tiger
Hi rockcandymountain, Taz is not available...

Hi rockcandymountain,

Taz is not available at the moment.

If this is a problem you've had from the start and using compressed graphics has not helped enough for that then you may be stuck with...
Forum: News & Announcements Apr 08 2021, 07:21 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi wvagirl1, Which gift and how many of them...

Hi wvagirl1,

Which gift and how many of them did you accept from the My Requests page?
Please have a look in My Requests and see if you recognize any of them as being ones you have already tried...
Forum: News & Announcements Apr 07 2021, 05:54 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi cool avatar, Taz is not available at this...

Hi cool avatar,

Taz is not available at this time.

I am sorry but there isn't anything we can do about your missing raspberries, you will have to plant them again. We're not seeing anything in...
Forum: News & Announcements Apr 06 2021, 11:45 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi tina7447, OK that's great, thanks for...

Hi tina7447,

OK that's great, thanks for coming back to let us know :)
Forum: News & Announcements Apr 06 2021, 08:08 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi tina7447, Thank you for your additional...

Hi tina7447,

Thank you for your additional information.
I am unable to reproduce your issue using Full screen.
Are you able to change it fine in regular screen?

Are you using the Facebook...
Forum: News & Announcements Apr 06 2021, 07:01 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi beverduster, What were you doing prior to...

Hi beverduster,

What were you doing prior to getting this issue yesterday?

When the game locks up are you seeing any errors under the FT console beneath your game screen?

What have you...
Forum: News & Announcements Apr 06 2021, 06:50 AM
Replies: 3,448
Views: 223,251
Posted By Tiger
Hi edda, I have checked your game settings...

Hi edda,

I have checked your game settings and your language setting is not one of the common ones used. Please try changing it to English(US).

In case you need the instructions:

...
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