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Search: Posts Made By: Taz D
Forum: Help & Support Today, 06:50 PM
Replies: 2,915
Views: 644,225
Posted By Taz D
Hi Scooter, Please try all the suggestions in...

Hi Scooter,
Please try all the suggestions in the first post of this thread including the ones in links in that post.
Forum: Help & Support Feb 20 2020, 11:42 PM
Replies: 4,000
OFFICIAL Tools and Fuel
Views: 287,024
Posted By Taz D
Hi emmcclune, I moved your post to the subject...

Hi emmcclune,
I moved your post to the subject thread about fuel.
What happens when you click on the Refuel Now button?

I see only 6 fuel tanks in your storage which will only give you about...
Forum: Help & Support Feb 20 2020, 09:45 PM
Replies: 4,197
Views: 617,410
Posted By Taz D
Hi Sheenah, I moved your post to the subject...

Hi Sheenah,
I moved your post to the subject thread about gifts as that is the first thing you mentioned.
Are you trying to accept gifts through the My Request tab? What happens when you try to...
Forum: Help & Support Feb 20 2020, 09:18 PM
Replies: 3,909
Views: 253,318
Posted By Taz D
Hi indianasongbird, I moved your thread to the...

Hi indianasongbird,
I moved your thread to the subject thread about display problems.


What browser are you using?



Please try another browser and see if the tabs will work in it.
Forum: General Feedback Feb 20 2020, 06:32 PM
Replies: 2,131
Views: 274,458
Posted By Taz D
Hi theatercatz, I moved your post to the...

Hi theatercatz,
I moved your post to the General Feedback section thread about quests since this is not a suggestion.
The co-op quests are assigned randomly and do not know what facilities you own....
Forum: Help & Support Feb 20 2020, 03:46 PM
Replies: 6,203
Views: 490,888
Posted By Taz D
Hi Early Girl, No there isn't each facility you...

Hi Early Girl,
No there isn't each facility you move to storage or sell gets a pop up for confirmation.
Forum: Help & Support Feb 20 2020, 12:46 PM
Replies: 6,203
Views: 490,888
Posted By Taz D
Hi Early Girl, If you are reducing the...

Hi Early Girl,

If you are reducing the number of facilities you are using it might be better to put them in storage if you have the room rather than unchecking them specially for the amounts you...
Forum: Help & Support Feb 20 2020, 12:30 PM
Replies: 6,203
Views: 490,888
Posted By Taz D
Hi Early Girl, The new platform has not been...

Hi Early Girl,
The new platform has not been released. I am not sure why you are turning off that many facilities, but we have no way to assure you that it will not happen again. The only thing I...
Forum: Help & Support Feb 20 2020, 10:55 AM
Replies: 4,000
OFFICIAL Tools and Fuel
Views: 287,024
Posted By Taz D
Hi AlexandriaJ, I moved your post to the Help &...

Hi AlexandriaJ,
I moved your post to the Help & Support subject thread about tools as this has nothing to do with the current release.
What is wrong with the log trucks? Was it just that you had to...
Forum: News & Announcements Feb 20 2020, 01:08 AM
Replies: 32
Views: 5,149
Posted By Taz D
Hi Dana, I moved your post to the current...

Hi Dana,
I moved your post to the current release thread since you are asking about something in this release that has not been released yet.
The train manager will at first be only for managing...
Forum: Help & Support Feb 19 2020, 11:25 PM
Replies: 3,909
Views: 253,318
Posted By Taz D
Hi KoalaBear, This sounds like you may have a...

Hi KoalaBear,
This sounds like you may have a problem in your browser as no one else has mentioned this kind of problem. Please try uninstalling your Chrome and reinstall it.

If that doesn't...
Forum: General Feedback Feb 19 2020, 11:17 PM
Replies: 3
Views: 40
Posted By Taz D
Hi Beth, Don't forget to turn your port off if...

Hi Beth,
Don't forget to turn your port off if you do the ships. Your neighbors will appreciate it.
Forum: General Feedback Feb 19 2020, 11:00 PM
Replies: 3
Views: 40
Posted By Taz D
Hi Beth, You will not lose anything. The...

Hi Beth,
You will not lose anything. The developers only archive farms periodically and even if it is as soon as you open it again it will all come back.
Forum: Help & Support Feb 19 2020, 10:22 PM
Replies: 1,504
Views: 66,996
Posted By Taz D
Hi Texans, If their neighbors give facilities...

Hi Texans,
If their neighbors give facilities to them and they would have to be ones bought with FC as you can't gift coin facilities then that is within the rules. Those would not show the red...
Forum: Help & Support Feb 19 2020, 09:37 PM
Replies: 1,504
Views: 66,996
Posted By Taz D
Hi Texans, I am sorry, but they have not broken...

Hi Texans,
I am sorry, but they have not broken the rules. You will not see any red numbers on the competitors. You would only see them on your own team. If they had the facilities in their storage,...
Forum: Help & Support Feb 19 2020, 09:34 PM
Replies: 1,504
Views: 66,996
Posted By Taz D
Hi NJones, There is nothing against the rules...

Hi NJones,
There is nothing against the rules for them to have the facilities already in their storage and pulling them out at any time during the contest.
They can't buy them after they have...
Forum: Help & Support Feb 18 2020, 11:18 PM
Replies: 3,116
Views: 212,479
Posted By Taz D
Hi Addicted Jim, Please contact Support about...

Hi Addicted Jim,
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days...
Forum: Help & Support Feb 18 2020, 11:16 PM
Replies: 4,000
OFFICIAL Tools and Fuel
Views: 287,024
Posted By Taz D
Hi lrk, You need to contact Support so they can...

Hi lrk,
You need to contact Support so they can check on this and correct it if it is wrong.
Forum: Help & Support Feb 18 2020, 10:09 PM
Replies: 598
Views: 44,256
Posted By Taz D
Hi Bednek, I have moved your post to the...

Hi Bednek,
I have moved your post to the subject thread about storage. I am sorry but that majic number depends on what and how many of each facility you have and what ingredients or products they...
Forum: Help & Support Feb 18 2020, 10:00 PM
Replies: 3,116
Views: 212,479
Posted By Taz D
Hi NJones, I do not know what they are using...

Hi NJones,
I do not know what they are using for the database file, but we do know it is a specific length of characters and they can not change the length with the current set up.
Forum: Help & Support Feb 18 2020, 06:34 PM
Replies: 4,000
OFFICIAL Tools and Fuel
Views: 287,024
Posted By Taz D
Hi lrk, It may show that because you went over...

Hi lrk,
It may show that because you went over the 4 billion maximum amount. Does that show a negative in front of the number? Like this -102,180,064?
You will need to contact Support so they can...
Forum: Help & Support Feb 18 2020, 05:41 PM
Replies: 1,703
Views: 99,301
Posted By Taz D
Hi Annroger, I moved your post to the subject...

Hi Annroger,
I moved your post to the subject thread about wall requests.
You can not see your own posts on the Show FarmTown Wall Requests. Are your neighbors saying they are not show shortly...
Forum: Help & Support Feb 18 2020, 05:36 PM
Replies: 4,000
OFFICIAL Tools and Fuel
Views: 287,024
Posted By Taz D
Hi lrk, I moved your post to the subject thread...

Hi lrk,
I moved your post to the subject thread about fuel.
You refueled today and received 4,397,321,970 which is more than you are supposed to be able to get. The cutoff is supposed to be 4...
Forum: Help & Support Feb 18 2020, 04:52 PM
Replies: 3,116
Views: 212,479
Posted By Taz D
Hi NJones, It happens because the ones you are...

Hi NJones,
It happens because the ones you are removing do not have as long an ID number as the ones you are trying to add back in.
The neighbors limit is based on how many digits the database can...
Forum: Help & Support Feb 18 2020, 04:11 PM
Replies: 6,203
Views: 490,888
Posted By Taz D
Hi Druzela, Apparently you are getting an...

Hi Druzela,
Apparently you are getting an incomplete load. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open...
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