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Search: Posts Made By: marymarcel
Forum: Help & Support Today, 06:21 AM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi sheila mccann :) Due to a Facebook issue,...

Hi sheila mccann :)

Due to a Facebook issue, the window for sending gifts and train boost requests keeps shrinking so it is almost impossible to send them.

Facebook is aware of the problem and...
Forum: Help & Support Yesterday, 05:30 PM
Replies: 729
Views: 49,737
Posted By marymarcel
Hi tmlbluedove :) Please do not post the...

Hi tmlbluedove :)


Please do not post the same in multiple threads.

Are you sure you are getting the same belt for both bonuses? Please check the number showed up in the right upper corner of...
Forum: Help & Support Yesterday, 09:00 AM
Replies: 1,376
Views: 78,413
Posted By marymarcel
Hi fedexrazorback :) The rule for reworking...

Hi fedexrazorback :)

The rule for reworking the same friends' facilities is to not work any facilities for 8 hours. The 8 hours are counted from the last facilities you worked not from the first...
Forum: Help & Support Yesterday, 08:54 AM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi dbeacher :) I moved your post to the...

Hi dbeacher :)

I moved your post to the thread about Gifts.

This is a Facebook issue affecting the gifts sending and train boost requests and all of us are having the problem.

Facebook is...
Forum: Help & Support Sep 17 2018, 06:47 PM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi CharmedbyCSI :) I moved your post to the...

Hi CharmedbyCSI :)

I moved your post to the thread about Gifts.

This is a Facebook issue and we are all having the problem. It is affecting the gift sending and the train boost requests.
...
Forum: Help & Support Sep 17 2018, 06:37 PM
Replies: 1,167
Views: 48,492
Posted By marymarcel
Hi Rita Neill :) I moved your post to the...

Hi Rita Neill :)

I moved your post to the thread about Neighborhood Chain contest.

Please click in your preferences, the wrench, and put a check mark to Enable NCC option, then click in the...
Forum: Help & Support Sep 17 2018, 06:14 PM
Replies: 5,195
OFFICIAL Quests
Views: 531,920
Posted By marymarcel
Hi Roxy :) Thanks for the link. Please...

Hi Roxy :)

Thanks for the link.

Please start production for Mix Fruits energy bar in your Nutritional Supplies Factory as the items stored are not enough to load a batch in the Nutrional...
Forum: Help & Support Sep 17 2018, 05:45 PM
Replies: 5,340
Views: 428,769
Posted By marymarcel
Hi sally.jackson :) I moved your post to the...

Hi sally.jackson :)

I moved your post to the thread about Facilities.

We need more information.

What happens when you try to post? Is this happening with all facilities? Which browser are...
Forum: Help & Support Sep 17 2018, 04:55 PM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi zragonshark :) You can get pigs and...

Hi zragonshark :)

You can get pigs and horses from gifts, they are not in the store. When you receive gifts you can exchange them into pigs or horses.

We have an open thread for you to ask for...
Forum: Help & Support Sep 17 2018, 04:46 PM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi amanda1955 :) Yes, we are all getting the...

Hi amanda1955 :)

Yes, we are all getting the same problem.

Facebook is aware of the issue and working to fix it.
Forum: Help & Support Sep 17 2018, 04:09 PM
Replies: 2,218
Views: 603,819
Posted By marymarcel
Hi Debra Sims :) Internet Explorer and Edge...

Hi Debra Sims :)

Internet Explorer and Edge dont work for our game, you have more information about them in the following link:

http://r1.slashkey.com/forum/showthread.php?t=635906

For...
Forum: Help & Support Sep 17 2018, 03:22 PM
Replies: 5,195
OFFICIAL Quests
Views: 531,920
Posted By marymarcel
Hi Farmer Roxy :) I'm sorry this has...

Hi Farmer Roxy :)

I'm sorry this has happened to you. Sometimes, for regular quests, when you have to load items for the last step, it is better to store the ones produced in the previous step.
...
Forum: Help & Support Sep 17 2018, 03:10 PM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi checkmate57 :) Yes, you are right. It is...

Hi checkmate57 :)

Yes, you are right. It is a Facebook issue and we got the same in the past.

Sadly non of the previous workarounds are working this time, but the developers let us know that...
Forum: Help & Support Sep 17 2018, 03:03 PM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi Cathalina :) This is a Facebook issue...

Hi Cathalina :)

This is a Facebook issue affecting all of us when trying to send gifts and train boost requests.

There is nothing we or the developers can do but we know Facebook is aware of...
Forum: Help & Support Sep 17 2018, 02:46 PM
Replies: 3,517
Views: 569,513
Posted By marymarcel
Hi rhondacathey :) Yes, we are all having...

Hi rhondacathey :)

Yes, we are all having the same problem.

This is a Facebook issue affecting the gifts sending and train boosts. We emailed the developers about this problem and they let us...
Forum: Noticias Sep 17 2018, 12:55 PM
Replies: 11
Views: 503
Posted By marymarcel
Publicación posterior a la Actualización - 17 de...

Publicación posterior a la Actualización - 17 de Septiembre, 1:00 PM

- Error corregido: Los nombres de los jugadores no se mostraban al reclamar los bonos ó en el pedido de Ingredientes.
Forum: Help & Support Sep 17 2018, 12:49 PM
Replies: 120
OFFICIAL Trains
Views: 3,057
Posted By marymarcel
Hi cocosfarm :) I moved your post to the...

Hi cocosfarm :)

I moved your post to the thread about Trains.

This is a Facebook issue affecting the gifts sending and trains boosts.

There is nothing we or the developers can do about this...
Forum: Noticias Sep 17 2018, 12:44 PM
Replies: 11
Views: 503
Posted By marymarcel
Hola Mayka :) Es el mismo error de Facebook...

Hola Mayka :)

Es el mismo error de Facebook que las veces anteriores. De todas formas enviamos un email a los desarrolladores para dejarles saber del problema y nos avisaron que Facebook ya está...
Forum: Deutsch Sep 17 2018, 12:24 PM
Replies: 3
Views: 55
Posted By marymarcel
Great! You are very welcome Baerenpfote and...

Great! You are very welcome Baerenpfote and thanks for coming back to let us know :)
Forum: Help & Support Sep 16 2018, 11:52 AM
Replies: 1,810
Views: 111,444
Posted By marymarcel
Hi pepsibuster :) Your previous post was...

Hi pepsibuster :)

Your previous post was moved and answered in the following link:

http://r1.slashkey.com/forum/showthread.php?p=6262762#post6262762
Forum: Deutsch Sep 16 2018, 11:33 AM
Replies: 3
Views: 55
Posted By marymarcel
Hallo Baerenpfote :) Es tut mir leid, aber...

Hallo Baerenpfote :)

Es tut mir leid, aber ich spreche Ihre Sprache nicht, also benutze ich einen Übersetzer und ich bin mir nicht sicher, ob es richtig funktioniert.

Willst du damit sagen,...
Forum: News & Announcements Sep 15 2018, 05:28 PM
Replies: 97
Views: 21,885
Posted By marymarcel
Hi hurican :) One day trees are in fact 19.9...

Hi hurican :)

One day trees are in fact 19.9 hours as 1 day in Farm Town is 20 hours that way when you irrigate them they will show 9.9 hours.

I just tried some 1 day trees and the time was cut...
Forum: Help & Support Sep 15 2018, 08:45 AM
Replies: 2,218
Views: 603,819
Posted By marymarcel
Hi kperry :) This is due the last update...

Hi kperry :)

This is due the last update Chrome did on September 4th.

You have full information in the following thread:

http://r1.slashkey.com/forum/showthread.php?p=6259558#post6259558
Forum: Help & Support Sep 15 2018, 08:42 AM
Replies: 586
OFFICIAL Animals
Views: 42,198
Posted By marymarcel
Hi labgirl2 :) I moved your post to the...

Hi labgirl2 :)

I moved your post to the thread about Animals.

If you cant highlight them, then please click in your preferences, the wrench, and uncheck the "Freeze animals" option. This will...
Forum: Help & Support Sep 15 2018, 08:23 AM
Replies: 2,218
Views: 603,819
Posted By marymarcel
One of the moderators is using Firefox and having...

One of the moderators is using Firefox and having no problems, and we havent had any specif complains about Firefox. If there was an issue in slashkey servers we would get many complains.

In the...
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