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Search: Posts Made By: marymarcel
Forum: Help & Support Yesterday, 01:32 PM
Replies: 1,294
Views: 57,557
Posted By marymarcel
Hi John :) We are not aware of all factors...

Hi John :)

We are not aware of all factors taken in consideration to determine the position in the contest.

But please contact Support team and perhaps they will be able to explain you why is...
Forum: Help & Support Yesterday, 01:01 PM
Replies: 1,535
Views: 138,032
Posted By marymarcel
Hi santja :) Are you having any problem you...

Hi santja :)

Are you having any problem you want us to help to?
Forum: Help & Support Mar 24 2019, 01:25 PM
Replies: 5,720
Views: 465,116
Posted By marymarcel
Hi catlady :) I moved your post to the...

Hi catlady :)

I moved your post to the thread about Facilities.

Plastic granules are produced in the Petrochemical Plant. You own 1 of it, but if you cant find it, please uncheck all options in...
Forum: Help & Support Mar 24 2019, 09:08 AM
Replies: 3,607
OFFICIAL Tools and Fuel
Views: 269,238
Posted By marymarcel
Hi Bill :) The yellow tool box shows you all...

Hi Bill :)

The yellow tool box shows you all your tools placed in your storage and no, there is no way to change them.

But you can use the shortcut icon to place your most used tools in some...
Forum: Help & Support Mar 23 2019, 05:32 PM
Replies: 5,720
Views: 465,116
Posted By marymarcel
Hi littlesallysanctus :) I'm sorry this...

Hi littlesallysanctus :)

I'm sorry this happened to you. The only thing you can do is contact Support for this as there isn't anything we can do about it through the forums. To contact them click...
Forum: Noticias Mar 22 2019, 04:47 PM
Replies: 0
Views: 261
Posted By marymarcel
Actualización 22 de Marzo, 2019

Hola,

Esta es solo una actualización con expansión de granja y nuevas fábricas mientras continuamos trabajando en el desarrollo de la nueva característica Trading Warehouse.

1. Siguientes 5...
Forum: News & Announcements Mar 22 2019, 04:29 PM
Replies: 72
Views: 13,836
Posted By marymarcel
Thanks a lot Raul :)

Thanks a lot Raul :)
Forum: Ayuda y Soporte Mar 21 2019, 08:42 PM
Replies: 200
Views: 14,023
Posted By marymarcel
Hola Rubyta :) Movimos tu publicación al...

Hola Rubyta :)

Movimos tu publicación al hilo de Herramientas y Combustible en el foro en español.

Nada ha cambiado en la producción de combustible, pero cada vez tenemos mas granjas para...
Forum: Noticias Mar 20 2019, 08:26 AM
Replies: 10
Views: 578
Posted By marymarcel
Muchas gracias por sus comentarios, estoy...

Muchas gracias por sus comentarios, estoy cerrando este hilo. :)

A esperar las cosas nuevas que nos traiga la proxima actualizacion :)
Forum: Help & Support Mar 18 2019, 02:54 PM
Replies: 1,794
OFFICIAL Cargo Ships
Views: 70,147
Posted By marymarcel
Hi Kathy :) When you send a ship off it will...

Hi Kathy :)

When you send a ship off it will be back to your port in 7 days or after visiting 30 neighbors ports, whatever happens first.

Sometimes a ship can return home let say, in 3 days...
Forum: Help & Support Mar 14 2019, 10:09 AM
Replies: 1,294
Views: 57,557
Posted By marymarcel
Hi Sharon :) I moved your post to the thread...

Hi Sharon :)

I moved your post to the thread about Neighborhood Chains Contest.

If you purchased facilities for the contest and you moved them to another farm, then I'm sorry but you abandoned...
Forum: Ayuda y Soporte Mar 14 2019, 09:23 AM
Replies: 121
Views: 10,073
Posted By marymarcel
Hola CONEJA :) Moví tu publicación al hilo...

Hola CONEJA :)

Moví tu publicación al hilo sobre Vecinos y Super Vecinos en el Foro en español.

Si puedes designar a uno de tus vecinos como supervecino para que se ocupe de tus granjas...
Forum: Noticias Mar 12 2019, 04:12 PM
Replies: 10
Views: 578
Posted By marymarcel
De nada amiga, me alegra verte por aqui :)

De nada amiga, me alegra verte por aqui :)
Forum: Noticias Mar 12 2019, 04:06 PM
Replies: 10
Views: 578
Posted By marymarcel
Hola juvielwa :) Sabemos que esto comenzó...

Hola juvielwa :)

Sabemos que esto comenzó ayer a última hora, pero como el problema es de Facebook, los administradores de los grupos tendrían que contactar a Facebook y reportar los que pasa. :)
Forum: Help & Support Mar 11 2019, 05:39 PM
Replies: 3,607
OFFICIAL Tools and Fuel
Views: 269,238
Posted By marymarcel
If you get all farms greyed then it is still not...

If you get all farms greyed then it is still not time to fertilize or irrigate them depending on the tool you have selected.

To know if you are able to water, fertilize or irrigate your farms,...
Forum: Help & Support Mar 11 2019, 05:11 PM
Replies: 3,607
OFFICIAL Tools and Fuel
Views: 269,238
Posted By marymarcel
Hi Shirley :) When you get the screen with...

Hi Shirley :)

When you get the screen with the names of all your farms, be sure to click in Select Multiple Farms button so it turns orange and shows the All button.
Forum: Español Mar 08 2019, 06:04 PM
Replies: 8
Views: 247
Posted By marymarcel
Hola YOALI :) Acabo de revisar la data de tu...

Hola YOALI :)

Acabo de revisar la data de tu cuenta y el problema está en cuando completas tus misiones y cuando tratas de cobrar los farmcash.

Te doy un ejemplo: en la misiones regulares, tú...
Forum: Noticias Mar 06 2019, 04:29 PM
Replies: 10
Views: 578
Posted By marymarcel
Publicación posterior a la Actualización - 6 de...

Publicación posterior a la Actualización - 6 de Marzo, 5:10 PM

- Ya están disponibles las viejas decoraciones de St. Patrick y 6 decoraciones nuevas, 3 como regalos para enviar, y en la Tienda, 2...
Forum: Help & Support Mar 02 2019, 02:56 PM
Replies: 5,440
OFFICIAL Quests
Views: 564,129
Posted By marymarcel
You are not forced to buy farmcash facilities, I...

You are not forced to buy farmcash facilities, I dont have all of them either and when I get a quest that needs a farmcash facility I have to decide if I purchase it or not.

Anyway, as I told you...
Forum: Help & Support Mar 02 2019, 02:40 PM
Replies: 5,440
OFFICIAL Quests
Views: 564,129
Posted By marymarcel
Hi smich25451 :) Quests are randomly...

Hi smich25451 :)

Quests are randomly assigned, the game doesn't "look" which facilities you own.

But if you want to make a suggestion, then please post it in our Suggestion section where we...
Forum: Help & Support Feb 27 2019, 05:12 PM
Replies: 5,720
Views: 465,116
Posted By marymarcel
What is not working? We cant check without a link...

What is not working? We cant check without a link to your farms and a list of your missing facilities. Where are they missing, in your farms or in the Facility Manager?

To get your farm link: open...
Forum: Help & Support Feb 27 2019, 04:34 PM
Replies: 5,720
Views: 465,116
Posted By marymarcel
I you have facilities missing, then please...

I you have facilities missing, then please provide a link to your farms. The automatic linking does not work so you will have to create one and paste it here in a reply. Instructions on how to do...
Forum: Help & Support Feb 27 2019, 04:19 PM
Replies: 184
OFFICIAL Super Facility
Views: 2,842
Posted By marymarcel
You are very welcome mpwhitford :)

You are very welcome mpwhitford :)
Forum: Help & Support Feb 27 2019, 04:01 PM
Replies: 5,720
Views: 465,116
Posted By marymarcel
Hi trimeeee :) I'm sorry but I dont...

Hi trimeeee :)

I'm sorry but I dont understand. Could you please explain which problem you are having? Thanks.
Forum: Help & Support Feb 27 2019, 03:17 PM
Replies: 184
OFFICIAL Super Facility
Views: 2,842
Posted By marymarcel
Hi mpwhitford :) I moved your post to the...

Hi mpwhitford :)

I moved your post to the thread about Super Facility in the Help & Support forum.

When you get the super facility for the week, then you need to start products in it as you...
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