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Search: Posts Made By: marymarcel
Forum: News & Announcements Mar 02 2017, 06:43 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi Dr. Dirt :) We sent and email to the...

Hi Dr. Dirt :)

We sent and email to the developers, thank you :)
Forum: News & Announcements Feb 28 2017, 07:23 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi all :) From Raul notes for the New...

Hi all :)

From Raul notes for the New Release

Post-Release Updates - February 28th, 8:00PM


BugFix: An error saying that facilities were full was showing up incorrectly in the game help.
Forum: News & Announcements Feb 28 2017, 08:37 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi leighwj1960 :) Thanks for your report, we...

Hi leighwj1960 :)

Thanks for your report, we will check into this.
Forum: News & Announcements Feb 24 2017, 06:20 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi AlyceAnn :) We are checking into this,...

Hi AlyceAnn :)

We are checking into this, but please contact Support team to let them see what is happening. To contact them click on the link below, fill out the form and submit it. Be patient as...
Forum: News & Announcements Feb 23 2017, 04:35 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi AlyceAnn :) Please try clearing your...

Hi AlyceAnn :)

Please try clearing your memcache (link below), a new window will open with a list of unsettings and numbers, that means your game memory is cleared. Close that window and your farm...
Forum: News & Announcements Feb 23 2017, 01:46 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi AlyceAnn :) As far as we know nothing has...

Hi AlyceAnn :)

As far as we know nothing has changed.

Please turn off everything in your preferences, the wrench, before clicking to go to that farm and see if you are able to load the farm.
Forum: News & Announcements Feb 23 2017, 05:36 AM
Replies: 243
Views: 66,476
Posted By marymarcel
If you click in the upper icon you should get...

If you click in the upper icon you should get this

http://r1.slashkey.com/images/Marcelapictures/little%20t%20box%202.jpg

If you are not getting this, then try clearing your memcache (link...
Forum: News & Announcements Feb 23 2017, 05:17 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Are you getting this when visiting their farms? ...

Are you getting this when visiting their farms?

http://r1.slashkey.com/images/Marcelapictures/little%20t%20box.jpg

If so, then click on the icons, no matter the red X and you will see the pop...
Forum: News & Announcements Feb 23 2017, 05:03 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi dave1949 :) If you click on those icons...

Hi dave1949 :)

If you click on those icons you will get a pop up asking you if you want to remove yourself from nieghbor or buddy :)
Forum: News & Announcements Feb 22 2017, 07:25 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi silverfern47 :) We are not able to...

Hi silverfern47 :)

We are not able to reproduce your problem, so please contact Support team to let them check into this issue.

To contact them click on the link below, fill out the form and...
Forum: News & Announcements Feb 22 2017, 06:34 AM
Replies: 243
Views: 66,476
Posted By marymarcel
You are welcome :)

You are welcome :)
Forum: News & Announcements Feb 22 2017, 06:31 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi Cornish Lil Princess :) If she got a non...

Hi Cornish Lil Princess :)

If she got a non friend ship in her port it is because she is in that person's itinerary. To be in the itinerary then she is still neighbor with that person but she has...
Forum: News & Announcements Feb 15 2017, 04:43 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi Texas Belle :) The developers are looking...

Hi Texas Belle :)

The developers are looking into this problem.

You can check your ships using your Seaport Manager, under My ships tab. You can send them off, unload them, load containers etc.
Forum: News & Announcements Feb 10 2017, 02:16 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi all :) From Raul notes for the New...

Hi all :)

From Raul notes for the New Release

Post-Release Updates - February 10th, 2:30PM

- You can now work your ships while visiting other players farms and perform all operations on them...
Forum: News & Announcements Feb 09 2017, 04:55 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi all :) From Raul's notes for the New...

Hi all :)

From Raul's notes for the New Release:

Post-Release Updates - February 9th, 3:15PM

- When replacing ports in the itinerary, the replacement list is already excluding disabled...
Forum: News & Announcements Feb 09 2017, 04:28 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi dorissau :) Hopefully the developers will...

Hi dorissau :)

Hopefully the developers will fix this during this week.

From Raul notes:

Known Issues:

- If you were already on the itinerary for some of your neighbors when you disabled...
Forum: News & Announcements Feb 08 2017, 01:40 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi KojiOrphen :) The developers have been...

Hi KojiOrphen :)

The developers have been informed about this.
Forum: News & Announcements Feb 07 2017, 06:42 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi all :) Raul has posted the following...

Hi all :)

Raul has posted the following message in the New Release thread:

***Info Needed***:

- For those users experiencing issues unloading ships, for ex:. going to the Seaport Manager,...
Forum: News & Announcements Feb 06 2017, 01:45 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi NanCEurich :) Taz is not available at...

Hi NanCEurich :)

Taz is not available at this moment.

We emailed the developers about this problem, but if you want, you can contact Support team.
To contact them click on the link below,...
Forum: News & Announcements Feb 04 2017, 04:37 PM
Replies: 243
Views: 66,476
Posted By marymarcel
You are very welcome :) Raul posted about...

You are very welcome :)

Raul posted about this in Known issues.
Forum: News & Announcements Feb 04 2017, 02:57 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi all:) From Raul's notes for the New...

Hi all:)

From Raul's notes for the New Release:

Known Issues:

- If you were already on the itinerary for some of your neighbors when you disabled the Ships, those ships will still come to...
Forum: News & Announcements Feb 04 2017, 01:09 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi mhendel :) Please take in mind that you...

Hi mhendel :)

Please take in mind that you probably were in their itenerary before this option was released, so it is possible you will still get some ships in your port.
Forum: News & Announcements Feb 04 2017, 12:48 PM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi Dr. Dirt :) Sorry for the delay to get...

Hi Dr. Dirt :)

Sorry for the delay to get back to you but we were checking on this and yes, the information is missing.

We emailed the developers about this, thank you for your report. :)
Forum: News & Announcements Feb 04 2017, 11:46 AM
Replies: 243
Views: 66,476
Posted By marymarcel
Hi lindanana1950 :) We dont have that...

Hi lindanana1950 :)

We dont have that information but we usually receive 25 new levels every 3 months, last time developers added new levels was on December, 2016 so we will have to wait a little...
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