Forum: Help & Support
Apr 20 2024, 08:36 AM
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Replies: 505
Views: 132,194
Hi Vivienne :)
The loading time for...
Hi Vivienne :)
The loading time for containers changes according to the amount of ships dispatched over the past 7 days.
You will find all the information about times in the following link from...
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Forum: Help & Support
Apr 19 2024, 06:04 PM
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Replies: 505
Views: 132,194
Hi lvlrsSweetPea :)
After we checked, we...
Hi lvlrsSweetPea :)
After we checked, we continued testing what happened to the ships, and yes, not all of them show the amount of coins and products received after loading them.
Coins are...
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Forum: Help & Support
Apr 19 2024, 12:31 PM
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Replies: 505
Views: 132,194
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Forum: Help & Support
Apr 06 2024, 05:32 PM
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Replies: 505
Views: 132,194
Hi Scooter :)
I had a look at your data and...
Hi Scooter :)
I had a look at your data and your Purple ship has been in port 1 for more than 6 hours.
I'm not sure why the port owner is not seeing it.
Did you buy them yourself or someone else...
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Forum: Help & Support
Mar 15 2024, 03:33 PM
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Replies: 505
Views: 132,194
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Forum: Help & Support
Mar 15 2024, 03:25 PM
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Replies: 505
Views: 132,194
Hi aceyducey :)
I had this issue only once...
Hi aceyducey :)
I had this issue only once and years ago. It has nothing to do with time zones or all of us living in different countries would have the issue daily.
Please check that your time...
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Forum: Help & Support
Mar 14 2024, 08:19 AM
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Replies: 505
Views: 132,194
Hi Karlene :)
Thank you for letting us know...
Hi Karlene :)
Thank you for letting us know about your problem, we will see if any other farmer has the same issue or if we can try to reproduce it. Up now non of us had that problem.
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Forum: Help & Support
Feb 24 2024, 04:53 PM
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Replies: 505
Views: 132,194
Hi fredcy :)
I have checked your ships data...
Hi fredcy :)
I have checked your ships data and you are right, the one dispatched on the 22nd is not showing up.
Sadly there is nothing we can do when this happens, but you could let Support...
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Forum: Help & Support
Jan 19 2024, 11:42 AM
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Replies: 505
Views: 132,194
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Forum: Help & Support
Jan 19 2024, 11:41 AM
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Replies: 505
Views: 132,194
Hi Ky :)
Please post this in our Suggestion...
Hi Ky :)
Please post this in our Suggestion section.
You cant open a new thread there, but you can post as a response to a thread that fits with your idea.
This is the link to Suggestions:...
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Forum: Help & Support
Jan 19 2024, 11:34 AM
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Replies: 505
Views: 132,194
Hi SpotSpot :)
Please try clearing your...
Hi SpotSpot :)
Please try clearing your memcache, link below. A new window will open with a short list of unsettings.
Close that window and the game in all tabs you have it open. Then load the...
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Forum: Help & Support
Jan 19 2024, 07:08 AM
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Replies: 505
Views: 132,194
Hi Ky :)
I moved your post to the thread...
Hi Ky :)
I moved your post to the thread about Cargo ships in Help & Support, please do not post questions in the Suggestions Section.
Please tell your friend to register in the forum so we can...
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Forum: Help & Support
Dec 25 2023, 03:25 PM
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Replies: 505
Views: 132,194
Hi alma87 :)
I moved your post to the thread...
Hi alma87 :)
I moved your post to the thread about Cargo Ships.
There is no way to show it again as that ship has already returned home as 7 days have passed.
You have full information in...
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Forum: Help & Support
Nov 01 2023, 03:17 PM
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Replies: 505
Views: 132,194
Hi amanda :)
Ships are like quests, when 7...
Hi amanda :)
Ships are like quests, when 7 days have past then they drop off the list. It is an exact time to the second.
When one ship drops off the list while you are preparing another ship,...
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Forum: Help & Support
Oct 07 2023, 06:27 PM
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Replies: 505
Views: 132,194
Hi Jungle Ed :)
I moved your post to the...
Hi Jungle Ed :)
I moved your post to the thread about Cargo Ships.
Please try the memcache link. Click in the link below, a new window will open with a short list of unsettings. Close that...
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Forum: Help & Support
Aug 02 2023, 08:08 AM
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Replies: 505
Views: 132,194
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Forum: Help & Support
Aug 01 2023, 06:37 PM
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Replies: 505
Views: 132,194
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Forum: Help & Support
Aug 01 2023, 01:46 PM
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Replies: 505
Views: 132,194
Hi Patti Coop :)
Taz is not available at...
Hi Patti Coop :)
Taz is not available at this moment.
Please read the last sentence in his response.
If you are seeing the blue mailbox on the left side of your game screen, then the pop up...
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Forum: Help & Support
Jul 24 2023, 06:34 PM
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Replies: 505
Views: 132,194
Hi demetri :)
Maybe the last neighbors in...
Hi demetri :)
Maybe the last neighbors in the lists loaded your ships fast and they went back home almost at the same time.
All of them visited 30 ports so dont thing there was a problem there....
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Forum: Help & Support
Jul 21 2023, 08:14 AM
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Replies: 505
Views: 132,194
Hi powell :)
When you work through the web...
Hi powell :)
When you work through the web site, please use the following link for memcache:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached
About your problem with Logbook, while...
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Forum: Help & Support
Jul 15 2023, 01:45 PM
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Replies: 505
Views: 132,194
Hi poof :)
I moved your post from...
Hi poof :)
I moved your post from Suggestions to Help & Support about Cargo Ships to be able to answer you.
Ships have 7 days in total to be back home, but that doesnt mean they will use all...
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Forum: Help & Support
Jul 04 2023, 10:02 AM
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Replies: 505
Views: 132,194
Hi KBWolfen :)
We have checked ships data...
Hi KBWolfen :)
We have checked ships data and it seems your Mom loaded all ships.
The only difference is that 2 of them were loaded almost at the same time (09:42:03 and 09:42:04) , and the...
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Forum: Help & Support
Mar 15 2023, 12:57 PM
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Replies: 505
Views: 132,194
Ships are a little special. They can be sold,...
Ships are a little special. They can be sold, missing, but they will be able to be worked through the Seaport Manager.
You can hide or unhide them from the Seaport Manager.
If you want to delete...
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Forum: Help & Support
Mar 15 2023, 12:36 PM
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Replies: 505
Views: 132,194
Hi QueenMab :)
You dont need to go to the...
Hi QueenMab :)
You dont need to go to the farm to do the ships as everything can be done through the Seaport Manager.
We do not have data for coins items so we cant tell you if one of them is...
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Forum: Help & Support
Feb 24 2023, 08:49 AM
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Replies: 505
Views: 132,194
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