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Showing results 1 to 25 of 104 Search took 0.01 seconds. Search: Posts Made By: marymarcel

Forum: Help & Support Apr 10 2024, 08:23 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi stevejh57 :) According to your data you... Hi stevejh57 :) According to your data you own the Tree shaker 12x8 not the 12x12 The tree shaker 12x8 is brown. The tree shaker 12x12 is purple.

Forum: Help & Support Apr 01 2024, 08:38 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Begonia Wildwind :) I'm sorry there was... Hi Begonia Wildwind :) I'm sorry there was nobody to answer to you earlier. So glad you were able to resolve the problem :)

Forum: Help & Support Mar 13 2024, 04:23 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi weedywazzbag123 :) I moved your post to... Hi weedywazzbag123 :) I moved your post to the thread for your problem. I also deleted your passwords for safety, please do not post them in an open forum. About your Taste of Vietnam, both...

Forum: Help & Support Feb 05 2024, 05:21 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi fiddlr49 :) Thank you for the link :) ... Hi fiddlr49 :) Thank you for the link :) After checking your data we saw that you have many water items but have a small amount of baits. We do not know if you had lot of baits before and...

Forum: Help & Support Feb 05 2024, 12:27 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi fiddlr49 :) We do not have data when you... Hi fiddlr49 :) We do not have data when you sell individual items so we cant check the selling. We cant check other factors either as we do not have your user id number. You find it at the...

Forum: Help & Support Feb 05 2024, 08:25 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi L.A.Bob :) I moved your post to the... Hi L.A.Bob :) I moved your post to the thread about Missing items as it has nothing to do with the New Release. I had a look at your data and your Manure Collector is missing. You can...

Forum: Help & Support Jan 29 2024, 08:14 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel I have responded you where I can see geese in... I have responded you where I can see geese in your chicken coops in different farms. Next time you get geese as gift, check your chicken coops to see if you have enough space there. If you...

Forum: Help & Support Jan 29 2024, 08:05 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Li'l ol' me...Merv :) In my... Hi Li'l ol' me...Merv :) In my response, I explained you that when you click in Store animals in your gifts section, then they go to the chicken coop placed in the farm where you are at that...

Forum: Help & Support Jan 29 2024, 07:11 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Li'l ol'me...Merv :) Storing animals... Hi Li'l ol'me...Merv :) Storing animals option in your gifts section does'nt send your animals to your item storage. About your geese, if you are on a farm where you have a chicken coop and it...

Forum: Help & Support Jan 09 2024, 12:22 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi katzizi :) We cant do refunds through the... Hi katzizi :) We cant do refunds through the forums so you need to contact Support team about this problem. To contact them click on the link below, fill out the form and submit it. Please include...

Forum: Help & Support Dec 06 2023, 06:32 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Christine :) Taz is not available at this... Hi Christine :) Taz is not available at this moment. Please contact Support team about your missing Hospital. To contact them click on the link below, fill out the form and submit it. Please...

Forum: Help & Support Dec 02 2023, 02:19 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Eloquentimagery :) I moved your post to... Hi Eloquentimagery :) I moved your post to the thread about missing items. You upgraded your farm 11 to 34x34 on November 29th and you paid 30 farmcash for it. Today, December 02nd, you...

Forum: Help & Support Dec 01 2023, 07:15 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi KoalaBear :) I moved your post to the... Hi KoalaBear :) I moved your post to the thread about missing items on the farm. It has nothing to do with other user working your farms. We are aware that there is a problem and the...

Forum: Help & Support Nov 28 2023, 09:14 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi RomanticSoul :) Did you get the automatic... Hi RomanticSoul :) Did you get the automatic response? If so, then it could take a couple of days or more to get back to you. Please remember that Support doesnt work 24/7 and they could...

Forum: Help & Support Nov 15 2023, 03:09 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Judyxt :) I think you are talking about... Hi Judyxt :) I think you are talking about the Tower crane which is used to send items to your item storage. I visited your farm 2 and it is showing flowers but I cant see any cranberry tree...

Forum: Help & Support Oct 29 2023, 02:53 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi deenites :) I moved your post to the... Hi deenites :) I moved your post to the thread about missing items. Your first post about this problem was also moved here and answered in the following link: ...

Forum: Help & Support Oct 23 2023, 05:32 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi bastkat37 :) I moved your post to the... Hi bastkat37 :) I moved your post to the thread about missing items. Please provide your user Id number. You find it by scrolling down your game screen, it says Your User ID number is:xxxxxx

Forum: Help & Support Oct 20 2023, 05:50 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Deluxxe, I have answered you in the post just... Deluxxe, I have answered you in the post just above your last one.

Forum: Help & Support Oct 20 2023, 05:14 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Deluxxe :) I visited that farm and you... Hi Deluxxe :) I visited that farm and you have facilities, crops, trees and flowers on it so it is possible that farm reached its limit and that is why items are disappearing. You need to...

Forum: Help & Support Oct 18 2023, 12:27 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Chrissy :) You are welcome! Just one... Hi Chrissy :) You are welcome! Just one thing, it is not possible to attach a pic to the ticket, so just send them your problem. If they need pics, they will let you know how to send them.

Forum: Help & Support Oct 18 2023, 08:54 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Chrissy59 :) You need to report this to... Hi Chrissy59 :) You need to report this to Support to let them check into it. To contact them click on the link below, fill out the form and submit it. Please include all details about your...

Forum: Help & Support Oct 18 2023, 08:49 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi sir winalot :) I just had a look at your... Hi sir winalot :) I just had a look at your data and both turbo open pit mines are missing. Please contact Support team. To contact them click on the link below, fill out the form and submit...

Forum: Help & Support Oct 18 2023, 08:45 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi kjwright :) I moved your post to the... Hi kjwright :) I moved your post to the thread for your problem. Your first post was also moved to this thread and answered in the following link:...

Forum: Help & Support Oct 04 2023, 05:56 PM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi Joy :) Please let us know in which farms... Hi Joy :) Please let us know in which farms the wool sheds are placed.

Forum: Help & Support Sep 15 2023, 10:06 AM

Replies: 687 OFFICIAL Missing-Crops, Trees, Buildings, Other Items Views: 191,915 Posted By marymarcel Hi cactuzlady :) I moved your post to the... Hi cactuzlady :) I moved your post to the thread about missing items. Please provide your user ID number. You find it by scrolling down the game page. It says Your USER ID number is: xxxxxx

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