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Forum: Help & Support Feb 28 2024, 07:35 PM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
You're very welcome FarmersWife1965 :)

You're very welcome FarmersWife1965 :)
Forum: Help & Support Feb 28 2024, 07:42 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi FarmersWife1965, Only one of each colour...

Hi FarmersWife1965,

Only one of each colour ship will carry products.
Only one of each colour ship will show in the Seaport Manager if you owned more than one.
If you did buy more the rest...
Forum: Help & Support Nov 10 2023, 07:15 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi pmcgee, Thank you for your USER ID. Which...

Hi pmcgee,

Thank you for your USER ID. Which colour ship is it you are preparing? We are not seeeing that you have started preparing a ship today or very recently. You only have 24 hours to...
Forum: Help & Support Oct 17 2023, 08:15 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi smilie224, Was this your yellow ship,...

Hi smilie224,

Was this your yellow ship, that is currently dispatched? Is it always happening after port 1 loads your ship and on any ship or only with specific colour ships?
Do you recall if...
Forum: Help & Support Sep 21 2023, 08:13 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi jmickeydee53, The time it takes to load a...

Hi jmickeydee53,

The time it takes to load a container depends not only on the colour of the ship but also on how many ships you have dispatched in the last 7 days. To get the quickest times on...
Forum: Help & Support Sep 08 2023, 06:50 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi kadin.nguyen, Your first post about this...

Hi kadin.nguyen,

Your first post about this was answered. Please click on this link to go to it to read the reply:
http://r1.slashkey.com/forum/showthread.php?p=6561178#post6561178

One thing...
Forum: Help & Support Aug 18 2023, 06:23 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Southern_Wolf, Taz is not available at...

Hi Southern_Wolf,

Taz is not available at this time.

As we mentioned in our reply to your last post about this, we were unable to locate your blue cargo ship, that may be due to having sold or...
Forum: Help & Support Aug 15 2023, 08:01 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Southern_Wolf, It doesn't look like you...

Hi Southern_Wolf,

It doesn't look like you own the blue one anymore, that may be due to having sold or deleted it on purpose or by mistake. We do not have data on when any coin items are sold or...
Forum: Help & Support Aug 14 2023, 06:36 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi 3friends, You can replace up to 10...

Hi 3friends,

You can replace up to 10 farmers on your ships logbook and also change the order of the famers on it during the time that you are preparing containers on a ship and before you...
Forum: Help & Support Aug 04 2023, 08:37 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Sweet Peas, I have moved your post to the...

Hi Sweet Peas,

I have moved your post to the Cargo Ships thread as those overhead cranes as used on ship. Your overhead cranes are not missing.

Open your game preferences and hide everything...
Forum: Help & Support Aug 01 2023, 07:13 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Vivienne57, No you do not have to buy...

Hi Vivienne57,

No you do not have to buy them again. When you dispatch a ship again, you will get to use the self load/skip again.

You can not self load or skip your last port if your ship got...
Forum: Help & Support Jul 15 2023, 05:38 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Imbk, I have moved your post to the help...

Hi Imbk,

I have moved your post to the help and support thread for the ships. We already have the ability to load ships in our port with one click, but it does require owning the overhead cranes....
Forum: Help & Support Mar 23 2023, 07:29 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi penaten125, Your last post was responded...

Hi penaten125,

Your last post was responded to, please click on this link to be taken to it and please supply the information request. We will move your post today to that same thread in a short...
Forum: Help & Support Mar 22 2023, 07:05 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi penaten125, I have moved your post to the...

Hi penaten125,

I have moved your post to the help and support thread for the cargo ships.

Please supply your USER ID so we can take a look at your data for them.
Scroll down past your game...
Forum: Help & Support Feb 19 2023, 05:00 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi docmm6, Are you still having problems?...

Hi docmm6,

Are you still having problems? Did you try reloading the game?
At the time of this post your green ship is showing dispatched and is currently at Port 3.

We can see that you have...
Forum: Help & Support Dec 17 2022, 04:59 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi guess who, I have moved your issue with...

Hi guess who,

I have moved your issue with disabling your port to help and support for the cargo ships.

When you removed the check mark for Enable ships, did you also see the popup with...
Forum: Help & Support Nov 28 2022, 04:43 PM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi KCJ, I had a look at your goals, you have...

Hi KCJ,

I had a look at your goals, you have seasonal goals to unload ships.
The farms I am looking at, the ship goals have a big green arrow pointing down on them.
Mouseover the goal and it...
Forum: Help & Support Nov 25 2022, 05:47 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Alexandra_J, If you tend to leave the...

Hi Alexandra_J,

If you tend to leave the seaport manager open while you load containers or perhaps are not doing anything else in the game while you load them, it's best to reload the game before...
Forum: Help & Support Oct 31 2022, 08:31 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
You're welcome Early Girl, wishing you a...

You're welcome Early Girl, wishing you a wonderful day too!
Forum: Help & Support Oct 31 2022, 05:35 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Early Girl, If you are unloading and...

Hi Early Girl,

If you are unloading and preparing the exact same ship that you changed the itinerary on, then that's where the problem is.

For example if you changed the itinerary on the...
Forum: Help & Support Oct 20 2022, 09:52 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi sharbu123, The rule is that you can only...

Hi sharbu123,

The rule is that you can only prepare one ship to dispatch a day. If you would like to make a suggestion to change anything with the ships please post your idea in the Suggestions...
Forum: Help & Support Sep 05 2022, 05:27 PM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Sqrl, There's isn't anything you can do...

Hi Sqrl,

There's isn't anything you can do for a ship stuck at port 30, but it does sound like they have not been keeping an eye on who is playing and who is not so I suggest they take a look in...
Forum: Help & Support Sep 02 2022, 05:22 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi NooNoo, The notification on the toolbox...

Hi NooNoo,

The notification on the toolbox or ship icon won't show up if they are not doing anything in the game like farm work. If they just had the game open or were doing something else then...
Forum: Help & Support Jun 20 2022, 06:56 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Alexandra_J, Does this happen every time...

Hi Alexandra_J,

Does this happen every time you dispatch your ship or only sometimes?

If you haven't done so, try reloading the game before you dispatch the next one and see if that makes any...
Forum: Help & Support Apr 20 2022, 06:56 AM
Replies: 488
OFFICIAL Cargo Ships
Views: 127,567
Posted By Tiger
Hi Carol, I have moved your post to Help and...

Hi Carol,
I have moved your post to Help and Support for the cargo ships as it is not about the latest release.

The behavior of when the notification popups will show and when they don't are:

...
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