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Forum: Help & Support Jan 09 2024, 06:08 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi NooNoo, I am sorry but nothing has...

Hi NooNoo,

I am sorry but nothing has changed in that you have never been able to see your own requests Other Wall Requests to see exactly what you requested or get that information from within...
Forum: Help & Support Nov 17 2023, 06:55 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Vivienne57, That was one of the very...

Hi Vivienne57,

That was one of the very early methods introduced before the game left Facebook that you could use to help you know who you did not have a connection to on the website yet. Back...
Forum: Help & Support Oct 02 2023, 01:24 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Southern_Wolf, What is it that you have...

Hi Southern_Wolf,

What is it that you have already tried to resolve this yourself?

What do you mean by everything was locked up at the weekend?

It's sounding like you have a slowdown...
Forum: Help & Support Oct 02 2023, 05:13 AM
Replies: 485
Views: 140,315
Posted By Tiger
You're welcome piscesfem :)

You're welcome piscesfem :)
Forum: Help & Support Oct 02 2023, 05:05 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi piscesfem, No you can not remove your...

Hi piscesfem,

No you can not remove your posts from showing up in the Facility Wall Requests page.

What happens on that wall is that you ONLY see the most recent Facility Requests by a...
Forum: Help & Support Sep 22 2023, 05:57 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi dleenorris, When you see someone request...

Hi dleenorris,

When you see someone request a specific gift in Other Wall Requests like Send Fuel Tank or Send Cherry Tree, you can just click on the link and then the link will change to red text...
Forum: Help & Support Aug 22 2023, 06:56 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi agrabs, Did you check the Show Times...

Hi agrabs,

Did you check the Show Times clock in your Toolbox to see if you had green check marks on both Rework Facilities and Rework Service Facilities before you started working facilities...
Forum: Help & Support Jul 17 2023, 07:17 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Dr. Dirt, You need to continue working...

Hi Dr. Dirt,

You need to continue working with support if you still think there is a problem. If you have not already done so , give them an example of the connection a farmer whose posts you are...
Forum: Help & Support Jul 08 2023, 07:17 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi cbl456, A lot of farmers will buy enough...

Hi cbl456,

A lot of farmers will buy enough of the the train and long cars to meet the 2 trains requirement that will help with working facility requests much faster. They will cost Farm Cash to...
Forum: Help & Support Jul 04 2023, 08:24 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Lulou, It was Taz that replied to your...

Hi Lulou,

It was Taz that replied to your last post.

Do you tend to stay logged into the website or you log in every day?

As you are saying all your Neighbours and Buddies were added on the...
Forum: Help & Support Jun 28 2023, 02:53 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Lulou, What do you mean by "Blanked out"?...

Hi Lulou,

What do you mean by "Blanked out"?

Have you asked if they have posted today and where they are posting from Facebook or Website? Are they Facebook friends or only those that you made...
Forum: Help & Support May 27 2023, 12:21 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi texans, Have you contacted your friend...

Hi texans,

Have you contacted your friend Michele and ask her if she's aware of this happening? If not we suggest that you do, as she may have more information on the other account. Perhaps she...
Forum: Help & Support Apr 11 2023, 08:11 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi JbarLFarms, Same questions and things to...

Hi JbarLFarms,

Same questions and things to try for you please:

Have you kept up with the routine things like computer updates, browser updates and clearing?

When you click on a facility...
Forum: Help & Support Apr 11 2023, 07:10 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi SirMatthew KC, Sorry there was on one...

Hi SirMatthew KC,

Sorry there was on one free to answer you sooner. Are you still getting this problem now?

Have you kept up with the routine things like computer updates, browser updates and...
Forum: Help & Support Aug 13 2022, 08:10 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Everyone, We are aware that there are...

Hi Everyone,

We are aware that there are problems with working facilities as well as starting/loading batches using some methods which can affect the NCC and Quests.

For full details please...
Forum: Help & Support Jul 31 2022, 04:26 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi michelle jo, We're aware that some...

Hi michelle jo,

We're aware that some pictures on posts are showing up and some not and have let the developers know.
Forum: Help & Support Jul 27 2022, 06:08 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Vivienne57, Facebook are trying something...

Hi Vivienne57,

Facebook are trying something new with what happens when you choose to not see any particular types of posts in News Feed whether it be from a game or specific people or pages on...
Forum: Help & Support Jul 27 2022, 05:59 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi rjfxvii, Yes you do need to use Facebook...

Hi rjfxvii,

Yes you do need to use Facebook to be able to play.

You should be able to post 5 ingredients and 5 bonuses to your Facebook profile without getting blocked plus the facility...
Forum: Help & Support Jul 11 2022, 05:42 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Vivienne57, I have moved your post to the...

Hi Vivienne57,

I have moved your post to the thread about Facebook NewsFeed.

It really depends on what you did to unfollow.

If you were in your NewsFeed and clicked on a Farm Town post and...
Forum: Help & Support May 10 2022, 12:30 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi NJones277, The only way to let your...

Hi NJones277,

The only way to let your friends know what you don't like is to tell them and then perhaps ask why they do it.

If it's a newer player who is posting them all in a short time you...
Forum: Help & Support Mar 31 2022, 12:08 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Qivis, The last post from you about this...

Hi Qivis,

The last post from you about this kind of thing was over a week ago. We don't see anything posted by you last week. Looking at your last post about this could the non-friends have been...
Forum: Help & Support Mar 28 2022, 07:05 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi martha1953, I am unable to reproduce your...

Hi martha1953,

I am unable to reproduce your issue at this time, my points are adding fine and not dropping.

Could you have been working facilities in more than one tab in your browser and then...
Forum: Help & Support Mar 19 2022, 07:21 AM
Replies: 485
Views: 140,315
Posted By Tiger
Hi macladywloo, For a facility request to...

Hi macladywloo,

For a facility request to show up in wall requests the farm owner has to allow it to show there or it won't. They would need to check that setting themselves.

How long ago did...
Forum: Help & Support Mar 15 2022, 03:39 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi Everyone, The Posting and Wall Requests...

Hi Everyone,

The Posting and Wall Requests are back to normal. Please reload the game before you try posting if you have not done so already.

Thank you for your patience!
Forum: Help & Support Mar 15 2022, 02:06 PM
Replies: 485
Views: 140,315
Posted By Tiger
Hi VondaK, We are aware of the problem,...

Hi VondaK,

We are aware of the problem, please click on this link to be taken to the announcement with information: http://r1.slashkey.com/forum/announcement.php?f=1
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