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Forum: Help & Support Today, 11:39 AM
Replies: 601
Views: 176,519
Posted By Taz D
Hi Alicewright, I moved your post to the Help &...

Hi Alicewright,
I moved your post to the Help & Support thread about the Neighborhood Chains Contest to answer you. Please do not post questions or problems in the Suggestions section as that is...
Forum: Help & Support Yesterday, 09:20 AM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Mikkisone, Those numbers are just stages of...

Hi Mikkisone,
Those numbers are just stages of the loading of the game parts.
There has been some success if a VPN is used as that does change the path used to get to the servers. Most browsers...
Forum: Help & Support Jun 10 2025, 01:18 PM
Replies: 693
Views: 128,651
Posted By Taz D
Hi sandgar, When your super neighbor goes to...

Hi sandgar,
When your super neighbor goes to work your farms they only see the farms as blue if they have the Mobile Lookout Tower and go to look at the Show Work. They do not show blue by them just...
Forum: Help & Support Jun 10 2025, 10:09 AM
Replies: 1,442
OFFICIAL Farm Pass
Views: 166,267
Posted By Taz D
Hi WSU Rocker, It is possible that those...

Hi WSU Rocker,
It is possible that those neighbors either don't have or have not filled or they have already been emptied by others that facility.
Forum: General Feedback Jun 10 2025, 10:06 AM
Replies: 1,228
Views: 275,783
Posted By Taz D
Hi casperdd, Which Start All button are you...

Hi casperdd,
Which Start All button are you trying. With the Loader you still have to go to each of the oil pumps in your facility manager and click the Start All in each box for them. To use the...
Forum: Help & Support Jun 09 2025, 10:23 PM
Replies: 693
Views: 128,651
Posted By Taz D
Hi Sandgar, I moved your post from the...

Hi Sandgar,
I moved your post from the Suggestions section so I could answer you. This was added with the current release:


4. When using the Show Names -> Show Work Info screen in your own ...
Forum: Help & Support Jun 09 2025, 09:50 PM
Replies: 1,442
OFFICIAL Farm Pass
Views: 166,267
Posted By Taz D
Hi Amanda, I checked and it is to help 18...

Hi Amanda,
I checked and it is to help 18 farmers with their coop quests. Did you help them through the neighbor bar or while you were doing their facility posts? The facility post way of doing this...
Forum: General Feedback Jun 09 2025, 04:38 PM
Replies: 1,228
Views: 275,783
Posted By Taz D
Hi Casperdd, That either means the facility you...

Hi Casperdd,
That either means the facility you are trying to fill is full and can't load any more for production or you don't have the ingredients to start more.
Forum: Help & Support Jun 09 2025, 03:24 PM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi KnittyGirl, I am sorry, but if this was...

Hi KnittyGirl,
I am sorry, but if this was affecting thousands then we would have thousands or reports here and in Support and that is not the case. If thousands were having this problem I doubt...
Forum: Help & Support Jun 09 2025, 03:17 PM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Penguin, Then how do you explain that we can...

Hi Penguin,
Then how do you explain that we can load your farms and do not have any problems with them. If there was a problem with the server or game program it would show us the same things you...
Forum: Help & Support Jun 09 2025, 10:09 AM
Replies: 1,729
Views: 857,588
Posted By Taz D
Hi Lillymc, It has been that way as long as I...

Hi Lillymc,
It has been that way as long as I can remember. You may not have run into it if you have taken an 8 hour break from the game like for sleep.
Forum: Help & Support Jun 09 2025, 09:36 AM
Replies: 1,729
Views: 857,588
Posted By Taz D
Hi lillymc, You were answered on this already...

Hi lillymc,
You were answered on this already in the post above your last one. I think what you are confusing is you are thinking it is 8 hours for each neighbor and that is not how it works. You...
Forum: Help & Support Jun 09 2025, 09:31 AM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi KnittyGirl, I loaded your farms this morning...

Hi KnittyGirl,
I loaded your farms this morning with no delay. Please note that when you clear your memcache it can take longer for you to load the game because it has to download all the graphics...
Forum: Help & Support Jun 09 2025, 09:23 AM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Mikkisone, I just loaded your farms this...

Hi Mikkisone,
I just loaded your farms this morning without any problems and loaded within 1 minute. They can't try harder if everything is working correctly except for you being able to get in...
Forum: Help & Support Jun 08 2025, 08:24 PM
Replies: 693
Views: 128,651
Posted By Taz D
Hi VondaK, I am sure what you are calling...

Hi VondaK,
I am sure what you are calling community storage. But once you get that player loop error it will keep repeating and the only way to clear it is to close and restart your farms.
Please...
Forum: Help & Support Jun 08 2025, 02:29 PM
Replies: 693
Views: 128,651
Posted By Taz D
Hi John, Future items. They will explain them...

Hi John,
Future items. They will explain them when it is fully released.
Forum: Help & Support Jun 07 2025, 11:38 PM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Penguin, Please send this to Support at...

Hi Penguin,
Please send this to Support at Support@slashkey.com so we have it all in one location.
Forum: Help & Support Jun 07 2025, 07:06 PM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Darlindebe, No, it is from all over the...

Hi Darlindebe,
No, it is from all over the world. We have players in several countries out side of the US as well as several states who are having these problems.
Forum: Help & Support Jun 07 2025, 06:25 PM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Darlindebe, If we knew that then you would...

Hi Darlindebe,
If we knew that then you would all be able to get it fixed, but as far as we can see there is nothing that we or the developers can find so far that is common to be able to do...
Forum: Help & Support Jun 07 2025, 05:28 PM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Denise Dianna, Please send these to Support....

Hi Denise Dianna,
Please send these to Support. I think they have already seen these, but maybe they will help.
Forum: Help & Support Jun 07 2025, 10:25 AM
Replies: 1,442
OFFICIAL Farm Pass
Views: 166,267
Posted By Taz D
Hi Alicewright, I moved your post from...

Hi Alicewright,
I moved your post from Suggestions to the Help & Support thread about the Farm Pass. You only updated your Super Facility today, so you have not had one for most of this week to...
Forum: Help & Support Jun 07 2025, 10:06 AM
Replies: 134
Views: 203,987
Posted By Taz D
Hi mbcashman, I moved your post to the thread...

Hi mbcashman,
I moved your post to the thread about the cooperative quests.
You did not have 13 quests at the time you collected your FC today for the co op quests. You had 11 because 2 of the ones...
Forum: Help & Support Jun 07 2025, 09:12 AM
Replies: 2,944
Views: 1,128,894
Posted By Taz D
Hi Mikkisone, It is not the platform you are...

Hi Mikkisone,
It is not the platform you are playing on and it is not the servers as the developers have been trying to check on this. The problem is for the ones having the connection problem there...
Forum: Help & Support Jun 06 2025, 10:38 AM
Replies: 75
OFFICIAL Super Facility
Views: 49,578
Posted By Taz D
Hi Alicewright, If you want to make a...

Hi Alicewright,
If you want to make a suggestion please post it in the Suggestions section where we organize those by subject for the developers to see.
Forum: Help & Support Jun 06 2025, 09:32 AM
Replies: 1,442
OFFICIAL Farm Pass
Views: 166,267
Posted By Taz D
Hi Wvmilkman, We can't duplicate this and have...

Hi Wvmilkman,
We can't duplicate this and have not had any problems with the privilege. If you like you can contact Support concerning this and see if they can figure out what is happening with...
Showing results 1 to 25 of 500
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