Forum: Help & Support
Today, 09:08 PM
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Replies: 967
Views: 48,226
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Forum: News & Announcements
Today, 08:54 PM
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Replies: 12
Views: 622
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Forum: Help & Support
Today, 08:26 PM
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Replies: 967
Views: 48,226
Hi Sosmek,
I am sorry but this is an...
Hi Sosmek,
I am sorry but this is an intermitent problem so the developers have not been able to duplicate this and neither have the moderators.
If you wish you can contact Support concerning this....
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Forum: News & Announcements
Today, 05:19 PM
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Replies: 12
Views: 622
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Forum: Help & Support
Today, 09:27 AM
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Replies: 967
Views: 48,226
Hi KnittyGirl,
Sometimes some of the gifts do...
Hi KnittyGirl,
Sometimes some of the gifts do not come through so you do not get the full amount. It is intermitent and nearly impossible for the deverlopers to locate why as they can not duplicate...
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Forum: Help & Support
Jun 03 2024, 09:55 PM
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Replies: 858
Views: 35,477
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Forum: Help & Support
Jun 03 2024, 08:43 PM
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Replies: 281
Views: 129,578
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Forum: Help & Support
Jun 03 2024, 06:48 PM
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Replies: 522
Views: 146,045
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Forum: Help & Support
Jun 02 2024, 12:06 PM
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Replies: 522
Views: 146,045
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Forum: Help & Support
Jun 01 2024, 12:09 PM
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Replies: 942
Views: 763,271
Hi Xina,
Are you talking about quests or farm...
Hi Xina,
Are you talking about quests or farm pass goals?
If it is quests, even if they show the picture for a turbo you can produce the item in either. If these are farm pass goals I will move...
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Forum: Help & Support
May 31 2024, 07:48 PM
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Replies: 858
Views: 35,477
Hi Lisa,
No one said they didn't believe you....
Hi Lisa,
No one said they didn't believe you. They simply said that you needed to report it to Support. After we checked a couple more accounts we have available we did send it directly to the...
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Forum: Help & Support
May 31 2024, 04:58 PM
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Replies: 489
Views: 151,095
Hi Lynnetimpeiro,
I am sorry, we have no...
Hi Lynnetimpeiro,
I am sorry, we have no control over what Facebook does. If any of your friends on Facebook mark your posts there as spam then Facebook is going to check them and either not do...
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Forum: Help & Support
May 31 2024, 11:18 AM
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Replies: 2,576
Views: 881,461
Hi Lisa,
It would be either a problem in your...
Hi Lisa,
It would be either a problem in your computer causing the error in downloading those parts of the game or it would be an internet problem causing an incomplete or not downloading of those...
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Forum: Help & Support
May 31 2024, 11:13 AM
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Replies: 858
Views: 35,477
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Forum: Help & Support
May 31 2024, 09:40 AM
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Replies: 2,576
Views: 881,461
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Forum: Help & Support
May 30 2024, 11:30 PM
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Replies: 2,576
Views: 881,461
Hi Lisa,
I am glad that worked for you to get...
Hi Lisa,
I am glad that worked for you to get it going. I also said that your errors you were getting could be an internet problem some where down the line between you and the servers. We do not...
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Forum: News & Announcements
May 30 2024, 11:11 PM
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Replies: 107
Views: 21,288
Raul has just posted the following:
Post...
Raul has just posted the following:
Post Release Updates - May 30th, 11:55PM
- Released 11 Fathers Day decorations, 6 as gifts, 3 at the top of the Fathers Day category at the store and 2 at the...
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Forum: Help & Support
May 30 2024, 10:32 PM
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Replies: 2,576
Views: 881,461
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Forum: Help & Support
May 30 2024, 02:46 PM
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Replies: 506
Views: 126,112
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Forum: Help & Support
May 30 2024, 12:52 PM
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Replies: 506
Views: 126,112
Hi PaulaN,
I am sorry, but we have no way to...
Hi PaulaN,
I am sorry, but we have no way to reverse this for you. The warning pop up shows as soon as you click to move the facility to storage to change what farm it is on. The rules are listed in...
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Forum: Help & Support
May 28 2024, 07:36 AM
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Replies: 522
Views: 146,045
Hi Barbaraelwart,
Even though you turn your...
Hi Barbaraelwart,
Even though you turn your port off and do not want to do them if those players have you in their log book they will still show up. You can either talk to them to get them to ...
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Forum: Help & Support
May 27 2024, 10:47 PM
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Replies: 522
Views: 146,045
Hi Ritagermana,
I moved your post to the Help &...
Hi Ritagermana,
I moved your post to the Help & Support section thread about the cargo ships. Please do not post questions or problems in the Suggestion section as that is only for making suggests...
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Forum: Help & Support
May 26 2024, 04:08 PM
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Replies: 2,576
Views: 881,461
Hi Lisa,
If it is not your computers then it...
Hi Lisa,
If it is not your computers then it would have to be some where along the internet that caused it to happen. If it was the servers then we would have many and ourselves down from it and...
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Forum: Help & Support
May 26 2024, 09:28 AM
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Replies: 2,576
Views: 881,461
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Forum: Help & Support
May 26 2024, 09:23 AM
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Replies: 942
Views: 763,271
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