accepted new quest but it disappears
 

I just accepted a new quest, did some of the items, went back to the farm and back to the quest and it was gone. I could accept another new quest which I did, it was different. I did some of the items, went back to the farm and back to the quests and it was gone. I believe something is wrong.

USER ID number ( 727691242 )
having issues with quests, each time you open them it is a new one, also still have no boosting of trains and sending gifts

Keef

Quest not working
 

yesterday I was able to aept quest and harvest- this morning - althogh I harvest still show it nees to be done and quest change - I accept new one - go to another farm and new quet not aepted and now a different one

Hi Sally,

You posted in General Feedback section which is the wrong thread to ask for help so I have moved your post to the Help and Support section for Quests.

The developers have been notified about the problems with Quests today. We will update this thread when we have more information.

Just encountered several problems with quests: 1) Finished quest & got message that it's over 7 days old so points won't count toward reward, but my week cycle hasn't finished & counter is wrong. 2) Same quest won't go away or really register as finished. 3) Have harvested several quest crops and they don't register as being done for 2 different quests. 4) Opened new quest & harvested 1 crop for it; crop didn't register, so closed the quest & it disappeared and the prompt appeared that you click to start a new quest. Using Chrome & ran memcache clean & browser was cleaned. ID number 1348106720. Sorry to have so much - Tks for helping - Zany Clover.

i am having the same problem - a quest gets started - harvest the crop that is needed but it doesnt show as harvested - the next quest shows ready to start and click on it and is started but reload that quest to see what else is needed but that quest does not appear and another quest shows up ready to start - and i have a quest that is ready for the next step but that step doesnt register as started

Quest Keeps Changing
 

I have opened 3 different quest(one per day) and they have all been fine but today when i start one, go do whatever it says and go back in the quest, it isnt unlocked. i have to click on the box and open it again. it has done this 3 different times. and its always different. so for example, the soybeans i harvested for this quest is now a different quest also needing soybeans, which i dont have planted now since i harvested them for the previous on i unlocked. once when i unlocked it there were two quest to unlock. i have 3 the are in the middle of their timers and they are fine. today is not working. 100000186851400

the quest isn't working right, it says that my quest was completed over 7 days ago, but we haven't had quest active for seven day yet. it has been only 4 days. so when I claimed the bonus, it didn't add up on my total quests farm number 1644870283

Quest Manager
 

When I'm in the quest manager I load an item and start a new quest it's not applied when I reopen it. I have tried to load a couple times with the same result. It wants to start a different quest also.

new quests change everytime you clic
 

new quests change every time you click on box. The finished quests keep asking you to collect them

id # ( 100000400437826

id465234318 reporting quest problems. New quest opens but does not stay. A new one opens every time I click anew. Sometimes two quests at a time open, but do not respond. Three completed quests do not ack new actions as collecting crops etc. Thanks. Will wait for fix. Best regards

Bug with Quests: Farm ID: 1793409352
4 days ago I began quests, and each day was able to open and begin to work them. Today, I opened a quest, went out to harvest two crops required by a previous day’s quest that I had planted, also started the open-pit mine items required by today’s quest. Went back in, but the crops had not registered as harvested, and the new quest was gone, with the lit-up quest square ready to be clicked.
The new quest had disappeared. I clicked and a different new quest appeared. I went out of quests and came back in, and the quest was gone, and the square was lit and ready to be clicked again. After 3 times, I went out of the game, ran memecache and went back in.
The situation remained that the quest was gone, but the lit-up square was ready to click to start the new quest (which I did, and which again disappeared), and the crops which I harvested more of (luckily I had plenty) did not register as harvested. For the previous 4 days, all had worked as per normal. Today, it no longer works.

thank you for the update Tiger. I too am having issues stated with quests they are already mentioned.

user id #603974678

Quests
 

My quests aren't working today. I've been able to do them for the last 3 days but not today. It keeps making me pick a new one even though I've accepted it already. I can't go any further on the ones I had already started either. Thanks for your help and for continuing to get our game back on track.

user 1029104666 here,
I'll add the quest issues I am seeing this morning seem to have started yesterday, after 3rd quest was successfully completed. The game then automatically gave me the 1 FC for completing 3 quests, it did not keep counting up to the 8 and 2 possible FC for the week. I am seeing same issues as others are reporting - crops not registering as harvested, wool not registering as collected, etc.

User ID 1108908689

The quest function is not quite working right. I harvest what I need to, but it doesn't register in the quest.

Quest Not Staying Opened
 

User ID 1077566757
Hi. I opened a quest this morning and started one of the items. Closed the quest to go harvest something. When I went back to the quest to do the next step, the quest was gone and it gave me the option to open another quest. I clicked the new quest thinking I would get the previous one, but it was a completely new quest.
This also happened on my husband's farm. His User ID is 100002281961684
thanks

The Quests are disappearing! I accepted a quest, closed the quest page reopened the quest page and it was GONE.

AND one I was working and was ready to start the last step was also GONE!!!

My quests are not working correctly. Thanks.

1432959617

I am having the same problem with the quests as the others, trying three times to do them and a new on keeps popping up starting me over. Thank you, Devs, for working on this.

quests not working
 

1217932238
click on new quest, a new quest appears, close and reopen quests, new quest block is back and previously accepted new quest is gone. also, crop harvested for ongoing quest was not credited.

Same with me...i have started three different quests then they disappear as soon as i go to harvest, etc. Thanks.

problem with quests
 

I am having problems completing the final step in my regular quests and the new daily quest changes to something different every time I open it and accept. GRRRRR

181024160. Regular quest not working

1619234854
 

Quests are no longer working. I accepted coins for completing a quest I completed and it says can't collect outside of the 7 day period. That was okay (although not true), so I moved to the next one and started an ingredient. Opened the new quest and started it and when I went back to review other things I needed to do, it went back to original state. So I again clicked on the quest I had completed, same out of of 7 day period, next quest had to restart the same batch, new quest was completely different. After about 5 attempts, gave up.

Hi brendensmile, grandm and Cuddle Kathy :)

I moved your posts to the thread about Quests.

We have let developers know about the problems with Quests today, thanks for you patience while they work to fix them

This thread will be updated as soon as we have more information.

Quest issues 544499599
 

Hello, I just finished one of my quests this is the 5th one but this one that i just finished had an error message that said......
"this quest was finished over 7 days ago and will not count toward your FC"
so I click on the new quest and work on it and then I leave and come back to it and it repeats with the error message and then a new quest to start. At this point I will not be able to complete the 8 quests for the 2 FC

PLEASE HELP AND GET THIS ISSUE FIXED!

Thank you,
Texas Gal

Hello,
USER ID number ( 1145656868 )
Same problem here with the quests.

problem with regular quests too - user number 1303461736 - thanks

Hi the4zs :)

Developers are aware of all these problems, we will update this thread as soon as we get more information.

Thanks for your patience:)

Quests are all wonky this morning. I open one and start, but when I go to harvest a crop and come back, that one is gone and a whole new quest appears. Three times so far! ??

Hi Parmarina and Sundos :)

We are all in the same boat.

Developers are aware of all these problems, we will update this thread as soon as we get more information.

Thanks for your patience

Quests not working. Click on new quest, go to get product and the Quest is gone when I come back to the Quest. Happened 4 times this morning. Different quest comes up, and the same thing happens.
ID:1261092037

Hi dorissau :)

We are aware of these problems, please be patience while the developers work on them.

Thanks!

Hi aceyducey :)

Developers are aware of all these problems, we will update this thread as soon as we get more information.

Thanks for your patience