Cargo Ships
 

Cargo Ships


This thread has been set up for any questions or problems you are having with Cargo Ships. Please read the following information BEFORE posting in this thread.

Please also remember to tell us which version of the game you are using!
We need to know if you are playing


If you are seeing Manage on a ship at your port,
click on this link:

Ships Logbooks:
It is up to you to work out when your friends may be likely to play the game to know where to put someone in the ships itinerary. The game has no way of getting that information for you. So ASK them! You have to also take into account that people need to sleep and that some of your friends may be in different time zones to yourself, some may go on holiday or for short breaks. It will take time to get your itinerary the way you like it, especially if you are not sure when your friends are likely to play. Remember, once you have the itinerary they way that works best for you, you can reuse it the following day as long as you have not unloaded the previous days ship.

If it looks like someone is not doing the ships, or your ship seems to be there for a very long time, ask them if they are doing the ships and when they are likely to be able to check for them. You might resolve this by placing them elsewhere in your itinerary. If they are not going to do them then you might want to ask them if they would be willing to close their port..... they might not know that they can do this. This would stop them from being a port you can use and they will stop getting ships in their port.



Answers to Common Questions:

If you have been preparing containers while idle or offline on your farms, ALWAYS reload your game before DISPTACHING it so that your data updates.

Always check your itinerary after you have finished loading containers and BEFORE you dispatch the ship. There is nothing worse than dispatching it without looking and then finding that port 30 is closed and you can not skip that port.


If your ship gets stuck at a port you can skip that port UNLESS it is at port 30. You can not skip the last port, you will have to wait until the ship returns. It will automatically return home when it has been out for 7 days.

Remember skipping a port reduces what the ship will bring back, but you will have to decide for yourself if it's worth skipping one so you can get the rest of the products from the next ports rather than have it stuck and returning with very little.

If this happens to you, we recommend that you change the itinerary for your next ship and make sure that you have someone reliable at port 30 so you can at least skip a previous port and not have it stuck out all week. Then remember to reuse the itinerary the next day for the next ship after that.

You could invest in the Overhead Cranes that can help with stuck ships, that allow you to self load a ship, but these will not help if it's stuck at the last port so always make sure someone reliable is on your last port in your ships logbook.

For for information on the Overhead cranes, please click on this link to go to that information:
https://r1.slashkey.com/forum/showth...94#post6337494

.

If you are having problems Replacing a port, try clearing memcache.

To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window AND FT if you have it open in another window. Then reload and try again. This usually fixes the problem.

When container preparation time suddenly changes. Each time you prepare a container the game looks to see how many ships have been dispatched in the last 7 days. That determines your preparation time for that particular container.

When you prepare the next container it checks that list again. If you start out with a shorter preparation time and it changes to a longer one it means that when you first started preparing the containers you had more ships on the dispatch list, but then one of those ships dropped off the list for being 7 days old and that then changes your next container prep time to a longer one because you now have less ships on that dispatch list.

To avoid this happening you need to dispatch a ship every day, you can skip one day in a run of 7 days, as you only need 6 ships on the list for the shortest times, but don't skip any more than that or at some point you will have a gap where there will be less than 6 on the list.

Container Prepared Notifications - The popup notification to notify you when a container is finished preparing will only show if you remain on the same farm. When you leave go to other farms you need to check the ships yourself to see if the container has finished preparing.
If you reload the game and the container is already finished preparing, then you will see the notification popup again.

https://r1.slashkey.com/images/gameg...aded popup.PNG

Close your port if you are not doing the ships or are going away on a break.

That way your friends will not be able to use you for a port when they are altering their itineraries or if you hare going on a break and they were sending their ship to you they will see your port is closed and know that they need to swap you for someone else.
As you are not their last port your port can automatically be skipped by the game.

Hopefully your friends are checking their itineraries BEFORE they dispatch a ship.

If you can, please do your friends a favour and let them know so they have time to swap you out for someone that can play during that time. This is particularly important if you are someone's last port as that port can not be skipped.

If you have not been sending your ships out daily:

The fastest way to get down to the shortest preparation times again is to only load one or a few containers then dispatch it. You may be better off starting with the slowest ship, preparing only one container then dispatch it, then the next day do the same with the next slowest ship until you have dispatched enough ships to be able to use the shorter prep times on the faster ships.

If you have ideas for the Ships please post in Freight Trains and Cargo Ships

This thread is for players to report problems only. Any off topic posts will be removed by a moderator without notice to the user.

Ship taking 45 mins for each container
 

Thanks for the ships back, but when they were disabled during migration, each container was taking 5 mins to load - now they have reset to 45 mins :(

It means even if I am on it, it will take 7 and a half hours to ready for despatch!

If we have a full set of cranes, shouldn't the ship be loaded faster anyway?

Hi NooNoo,

As no-one has been able to dispatch a ship every day as the ships haven't been back the game until now, you no longer have the shorter load times for containers. Dispatching a ship every day is what shortens the container prep time. The more on your dispatch list the shorter the time gets.

The overhead cranes just allow you to self load ports a set amount of times if they get stuck and they also enable the Load All in the seaport manger so you don't have to load every individual ship that arrives at your port.

To quickly get the container prep time down, only load a couple of containers, perhaps the ones most important to you but don't dispatch the ship immediately, do it later that day. The reason I suggest you don't dispatch it immediately as at some point the ship will be removed from the dispatch list when it's reached 7 days since it was dispatched. If you were preparing the containers later than usual on another day or perhaps weren't doing one every day, if you lose a ship off the dispatch list while you are still preparing a ship that will change the container prep time to a bit longer again.

Do that every day until you either have a prep time that you are happy to load more containers with or until you've done that on enough of them to get them all to their shortest prep time.

Everyone is having to start over with longer prep times.

If you would like a reminder on anything to do with the ships and also the container prep times you can see all that information in the Game Guide Chapter 32 Ships

Thanks for the explanation.. Can I make the suggestion that if you have a full set of cranes, you still get fast loading times if you have missed a day or two? It saves being penalised if you go away for a few days

Hi NooNoo,
If you want to make a suggestion for a change please post it in the Suggestions section.

ok. i'm tired of searching and looking.

how do i close my port?

i cannot find the technical language on the first page in any section nor do my page and forum searches lead me to a solution. please help.

Hi 0202nwotmraf,
You can close your post in your Preferences (the wrench at the top next to the green plug). Uncheck the box for Enable Ships.

tyvm

that was embarrassingly easy. ><

Not happy
 

Please remove the time limit on cargo ships ,i can not sit at my computer 24 hours ,i was on my last container and timed out , you unloaded all my containers and i have to start all over .this is not funny at all , remove time limit on loading ships, or they are no good for any one,tyvm

Hi harrywhitmore,

Everyone is having to start over with longer prep times because no-one has been able to dispatch a ship every day as the ships haven't been back the game until now, so you no longer have the shorter load times for containers which is governed by the amount of ships you have dispatched in the last 7 days.

What you can do to quickly get the container prep time down is to only load a couple of containers, perhaps the ones most important to you but don't dispatch the ship immediately, do it later that day. The reason I suggest you don't dispatch it immediately is because the ship will be removed from the dispatch list when it's reached 7 days since it was dispatched. If you were preparing the containers later than usual on another day and dispatching it later than previous ships, if you lose a ship off the dispatch list while you are still preparing a ship that will change the container prep time to a longer time.

Do that every day until you either have a prep time that you are happy to load more containers with or until you've done that on enough of them to get them all to their shortest prep time.

If you would still like to request a change to the ships please post that in the Suggestions area of the forum where the devs will see it. Here's the link to the one for the trains and ships suggestions: http://r1.slashkey.com/forum/showthread.php?t=634706

Hi Riap,
I moved your post to the Help & Support subject thread about the cargo ships. Each ship has different time lengths for preparation.


The best way to get back to the shorter times is to load only 1 or 2 containers for each ship as you prepare one each day until you have gotten up to 7 days worth of ships that have been dispatched. Then the times will be back down to the shorter times.

went to load ships this morning and a huge long errors comes up so wont let me do them tried several times just went top do my next ship and it let me do individually so hope it has fixed itself

Hi amanda :)

Glad it is fixed for you.

If this happens again, please clear your memcache and if the error still shows up, then try to copy it or take a pic so we can see it. Thank you :)

the red circle on the tool box said I have one ship and now it says two ships in my Seaport Manager.
I open the Seaport Manager and there is nothing there

I am 1468597614

Hi Peggyannvt,
Do you have any ships hidden? If so unhide them then check to see if you can see the ships to load. We have reported this issue to the developers.

ships
 

this is in regard to sending other peoples ships onward.

five hours after I posted to the forum, the number in the red dot has changed to 3
So I'm guessing 3 people sent their ships to me and I can not see them, so I can not send them on.

Hi peggyannvt,

Did you try what Taz asked and clicked on the eye in the seaport manager and see if you have check marks added for all of the ships you own? If you did not please do that and any missing check marks to see if either the ships you can't see show up or that new ones that arrive show up.

If you did that and some check marks were not on, which ships did not have a check mark? Is it a specific color of ship that you can't see arrive or is it all ships from a specific few friends? Please check and see if the neighbor connection between you is one way or both ways.

Optional: I can see you have stored all your ships, which wouldn't normally be a problem, you might want to see if you can find some space on a farm somewhere to see if you can get them out of storage to see if that makes any difference.

If none of those help, the devs are aware that there is a problem and will try to find what's causing it to fix it. Until they do, your friends will have to temporarily either self load the ship you can't see, if they can, or skip your port for now.

Thank you
 

I emptied my ship. reboot FT and I could see and send those waiting for my help

Thank you for letting us know pegyannvt :)

108450063288488
what happened to our ability to skip a port we are stuck at?

100000401123530
when using my load all for ships i keep getting an embedded message, then have to hit play to reload game, after a couple of reloads it eventually works ...

Hi JNelson,
You have the ability to Load Ship if you have the overhead crane for that ship or Skip the port if you do not have a load ship available.


For the Load All problem try clearing your memcache.

108450063288488 I was reporting, my 'skip a port' is not showing up, i have 2 ships stuck and can not do anything.

100000401123530
clearing memcache works , so does reloading the game. I was reporting to let developers know there is an issue when using cranes the embedded message pops up frequently

Hi JNelson,
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached

Hi JNelson,
What embedded message pops up? If you are using the Load All with the cranes that would have nothing to do with your own ships and preparing them.

when i hit the load all to send along ships in my port this is what pops up, then i have to use browser refresh, usually after 2 or 3 tries it works.

https://www.facebook.com/photo?fbid=...00994349923935

Hi JNelson,
Next time this shows please copy the text in it rather than a picture so the developers can see the whole list.

https://www.facebook.com/photo?fbid=...00994349923935

https://www.facebook.com/photo?fbid=...00994349923935

https://www.facebook.com/photo?fbid=...00994349923935


it will not let me copy the text so i took pictures so you can see entire text -- it pops up in its own window. It cause entire game freeze, I have to use the browser reload page to get back into game, I have to do this on average 2 or 3 times before I can get the load all for sending along ships that have come into my port to work

https://www.facebook.com/photo?fbid=...00994349923935

Hi JNelson,
I copied all of your relevaent posts for this problem to the closed thread about issues for the developers to look into this.

Random question: What happens to your port if one of your ports is at a neighbours port that has their facebook deactivated or they've unfriended you but not un-neighboured you? Will it go pink?

Hi Alexandra_J,

I'm not sure I'm understanding your question. You are the only one that has control over your own port.

If you mean what happens to your ship if it goes to port where someone has decided to stop playing for whatever reason, then it's stuck there unless you self load it if you can, skip the port, or if it's port 30 it will automatically return back to you once 7 days have expired.

Anyone else, noticing the timings on the cargo loads. Done the series of ships, to port ( to get timings of each load down to minimum), and then on second round first 3 (speed order) yellow timed out at correct 4:12minutes. pink & brown both at 4:24, Purple has now jumped to 6:24. normally the lowest ranking blue was only 6:6 minutes last time we worked them. they used to be in sequence of 12 second increases. is this a glitch?

Hi brewergirl1961 :)

We will check the times for different ships and if something is not working, we will let the developers know.
Thanks for your report :)

The time to load the purple ship with all ships dispatched is supposed to be 5.4 minutes. The time is showing as 6.4 minutes when you first start preparing any container. I timed it using a stopwatch app and it is finishing in 5.4 minutes.

Hi Dr Dirt,
We are aware of the posted times for the ships being incorrect and have sent this to the developers. The times they actually take to complete are correct.

I have a problem with my brown ship. It was the second ship I sent out. I have sent my yellow ship out for the second time. The brown ship is stuck on 30. The neighbor sent me a message and said he did not want to do ships any more. I had already sent my ships out. He will not move two of my ships out of his port. I now have two ships sitting in port 30. He said is going to report me for abuse.

Hi bgfarmer,
I am sorry, but those ships will have to sit at their port until the time expires because of them not doing them. There is no way for you to skip port 30. We do not have any way to move them on either.

Ships do not show in players ports
 

I have just started my 1st ship. I prepped it and dispatched it. The players that have it in their port according to my log book, are not showing up on their end. I have enabled ships in my preferences but when i message the player they say my ship is not there. I have used memcache and refreshed my farm and they said they did also, but to no avail my ship is not there. Not sure what to do.
Thanks My farm ID is :110618062791151

Hi Skinni ll,
Your ship is at port #2 so whoever was port one has sent it on. Your ship will only show in one person's port at a time. It is not like the trains where all get the boost notification at the same time. They have to go through the ports one at a time in the order of your itinerary.