Hi Sunshine,
I moved your post to the subject thread about fishing.
We are checking on this, but I do not see the square for any of the boats until we get up to the 20x20. Even without the square then the turbo 4x4 boat does still do all the waters within a 4x4 square area.


Edit: We have checked this and the Turbo boat 4x4 that you have does not get the square. It was the same way in the Flash version. You do not get the square until you get up to the 20x20 boat.

Fish
 

User ID: 1134872500

Can't find my last post, nor any response to this issue so am writing again.
When fishing on my on farms or helping others, The last 1-15 fish will not be harvested no matter what I do or how long I wait or how long I try to capture them. This is an ongoing issue. I wish someone would let me know the status or the fix.

Hi suefarm,
Your post and the answer are in the following page link:
http://www.slashkey.com/forum/showth...634254&page=26


When your posts are moved and you can't see them please use the instructions in the following link to find them. The answer will usually be 1 to 2 posts below yours.
http://www.slashkey.com/forum/showthread.php?t=594766


I will move these posts to the correct subject thread later.

Well if I knew what the farm selector was.... is it the list of numbered farms? If so I have tried that many times and it usually is not helpful,, any other suggestions?
and why not then delete the small boats and just give everyone a turbo? That should be the starting boat if there is an issue that can't be fixed.

Hi Suefarm,
Yes the list of farm numbers is what I am talking about. By clicking on the farm you are one will refresh the farm and should allow you to get the remaining fish.

The problem is usually with overlapped waters which was not the intent of the developers.

Catching Herring
 

Where or what streams do we need to catch Herring?

Hi BigJohnK67 :)

I moved your post to the thread about Fishing.

You have all the information in the following link from our Game Guide:

http://r1.slashkey.com/forum/showthr...54#post6330654

I have noticed this for a while. Right after someone fishes for me, I go to the market to sell off my excess fish. Today for instance, it says I have $34 billion, I reset the game and check again, I only have $13 Billion. Why the difference when I never sold anything? The first time I noticed this I sold my excess and noticed that I wasn't getting the same amount added as it said. Sounds like a glitch or am I getting short changed?

Hi GRB,
It would depend on what you have the filter set to that determines the total shown at the top. If you change the filter, say to show only fish then it will show a lesser amount.
The amounts of fish you will have to sell would also depend on how much bait you have available when they fish.

Filter is set to fish only. I have plenty of bait. Like I said , filter set to fish only to sell, I first see $34 Billion for all my fish, hit play, go back to the market and now only see $13 Billion for all my fish. All without selling anything.

Hi GRB,
I don't know why it would change. We don't have any way to check this as that data is not shown for us. I am wondering though why you would restart your farms without going ahead and selling first.



Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again the next time you are selling fish.
https://apps.facebook.com/farmtown/p...lear_memcached


If it does it again then please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Well the first time I noticed this, I didn't get the amount expected. I usually sell all my large totals. I will take pictures tomorrow before fishing, after fishing and restart of the game. I loaded up on ponds and bait to earn coins. Just wanna make sure I get what is expected. No need reply, I will do more investigation

No idea where to put this hopefully this gets attention
 

I am trying to get Salmon for a quest and I have tons of big lakes I don't got any small lakes but It wont give me a salmon. I have like 5 farms of different waters and none of them give me a Salmon. Please help!!!

Hi chelseymnew :)

Salmon is available in the Big Lake with boat and in the small lake.

Big lake costs coins and doesnt have salmon, Big Lake with boat costs farm cash same as Small lake.

You could try the lifelines, any you get, the Gift lifeline or the Employee lifeline can help you to get salmon for your quest.

You have the information in the following link:
http://r1.slashkey.com/forum/showthr...94#post5157794

This is what I am talking about. Money Before Fishing, Money after fishing and Money after restart of game. Glitch or am I getting short changed?

Hi GRB,
I can't verify whether you sold them or not as we do not get the data in your account for these types of sales. I still do not understand why you restart if you have it open and it is showing fine for you to sell at that time.

The only thing I can suggest is to contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Ok, I didn't sell anything. You seem to be stuck on why I don't sell at first. What I am trying to tell you is: If I sale at that high amount, I will NOT end up with the amount that I think I am getting.
Don't take my word for it, RUN A TEST for yourself.

Hi GRB,
I am sorry, but I have tried what you are saying and can not duplicate it. I open storage in Trading Market, set it Fish and then restart my farms and go back. I see the same amount each time. Please contact Support about this.

I will explain one more time:
1) Look at the amount of money for fish you have before you fish.
2) Catch all the fish you have on your farms.
3) Look at the amount of money for fish you have after you fish.
4) Restart the game.
5) Look at the amount of money for fish you have after the restart.

Since Fish take a day to mature, this can only be tested once a day.

Hi GRB,
I have done that and I see exactly the same amount of coins each time I go into the market to sell. It does not change when I restart and look again. Please contact Support.

Ok, support notified. Will let you know what becomes of it.

I do have one question: can you see when my fish mature how many fish I have in my ponds? I know there was a feature before that I could see this. Just wondering.

Thanks for your time

Hi GRB,
No we do not have that information. If they are coin waters they are ready in 20 hours. If they are farm cash waters they are ready in 8 hours.
You should be able to see when they are ready in the Show Names part of the farm selector.
You do not need to let us know what Support says as we are in contact with Support.

Fishing not being counted. Have to go 3 times
 

Hello farmers. In the past few days I have noticed that when I fish on my superneighbor's farms, I have to go to that particular farm 3 times before I get all the fish. I tried clicking slower but noticed the coins weren't increasing so I went again and then noticed the glitch. I go on each of his fish farms 3 times before I am able to get all of the farm. It is the same for him. He is also experiencing the same issue when doing mine. I am attaching a screen shot of the issue. This is after going on one of his farms the 3rd time and still there were fish left. Please check and let me know what is causing this as it takes allot more time to do his farms than before by having to go on the fish farms 3 times to make sure everything is done.

Thank you kindly.

Hi AMonet :)

I moved your post to the thread about Fishing and Bait.

Sometimes when you have that amount of water items layered, then you need to click more than once in the same place to get all of them. You can also refresh that farm to be sure all fish were taken.
While you are fishing, look at the save icon and see if it has numbers in red. If so, then you have to let them go down and get the save icon get white to continue working.

You say it was not that way before, when did this problem star for you? Which fishing boat are you using?

Please try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm if it is open in another tab. Then reopen your farms.
https://apps.facebook.com/farmtown/p...lear_memcached

Hello Marymarcel

Thank you for your reply. The fish are not layered nor stacked and I use a big fishing boat (the one that has a yellow square when fishing). Also I always wait till there are no more items left (red numbers) in the SAVE area.

Hi AMonet :)

When did this problem start for you and your superneighbor? Are you both in the same area?
Has memcache helped you?

Hello again Marymarcel. I live in Eastern Canada and he lives in Southern US. It started for me about 3 or 4 days ago. He noticed it 1 or 2 days ago. I don't know of the memcache helped yet. I will see in the morning when I do his farms. I will let you know.

Hello Marymarcel. I did my superneighbor's farms this morning and no issues at all after doing the memcache. Thank you so much. Maybe this is an option to use again if this issue arises again for me. Thank you so much for your help.

Hi AMonet :)

So glad the issue is fixed for you. Please always be sure if your broswer is updated and if you have any pending update for Windows or Mac if you use it.
They are very important for this version of the game.

I am having the exact same issue. It just started NOW 3:10 AM forum time. Even if I click SLOWLY, taking about 10 seconds before the next click, I still have to go back and get additional fish. It was NOT like this before. I have fished it nightly for months and I never had to go back. I recognized tonight the bonuses were wrong. I have them memorized, almost. I did make a video. I don't know if it's allowed to link here, but I will post the link. I have had no other tabs or browsers open when this happened. Using Chrome (latest version) on Windows 10 Pro.

Hi SirMatthew KC,

The reply you quoted was marmarcel responding to a member who was fishing as a super neighbour. Are you fishing as an SN and getting the bonus chest you mention?

Could the farm owner or another SN for the farmer have done some of the fishing but not all of it at some point, perhaps for a quest step? That would cause the some of the waters not to be all ready at the same time or some of the fish to have been already removed from some of the waters. Could they have altered or added anything on those farms that could be causing a you a slow down?

If you are having to return to the farm and see more fishing to be done then that could explain the difference in the bonus chest amounts as they weren't all ready when you first did them. Did you check if there were any pending saves to finish saving before you left the farm the first time?

If the farm is wall to wall fishing or a considerable amount overlapped, its not always going to be easy to spot when some of them may not be ready. If it was an entire section that was not ready than that would be easy to spot as that section won't show up to fish, but if it's only some of the waters scattered amongst all the overlapped waters those are harder to notice when they are not showing up to fish.

I have tested wall to wall fishing on a lot of 50x50 size farms and am not experiencing the 10 second slowdown you describe. I was able to complete all the fishing on each farm very quickly even when there was the odd stubborn water left behind. I also returned to all of the farms to make sure none were showing up to fish again.

Other than clearing memcache, what else have you tried to resolve this yourself?

Oh, sorry, NOT as SN but as hired help. I did clear my memcache but it was still doing it. Here is the video.

The farmer did not do any fishing that day. You can see on my video link (though the audio didn't work, for some reason) that I fish both fast AND slow and it STILL leaves ones behind. It did NOT do this a few days ago. I've done this fishing job for months. I'm hearing from others in a FT group on Facebook that they are having this same issue.

Hi SirMatthew KC,

I've taken a look at the video you supplied. The link has been removed for it as we don't allow them on the forum. Sorry about that, that rule had been in place a very long time. This does not mean that the mods or devs can't view if they needed to until you remove the video from where it it currently is.

I apologize for the long reply but I can see several problems you are having in your video so I can't give you a short answer as it raised too many questions.

As the bottom of the game screen is cut off in your video I'm not sure how well this is going to go so you can answer what I'm asking of you, but I will try.

In the video, when you had to return to Farm 4 and more waters showed up to fish one lake remained behind which you had to click again. It's easier to spot at time stamp 1:07 when you are on farm 5 where there are 2 lakes that immediately show up again, then on Farm 6 I am not sure if you got the same problem with one sea coast showing back up again as the bottom of the screen is cut of. By the time you get to farm 7 your fishing has slowed way down but that time the fishing did get completed. When you do Farm 8 you can see at time stamp 3:31 a sea coast is left behind again.

So here are the questions, answer what you can please:

• Issue 1 - Slowdown.
  The slow down you are getting appears to happen after you switch from doing wall to wall lakes to a farm with wall to wall seacoasts. Does that happen every time?
  
  Does the same thing happen if you skip the farms with sea coasts on and carry on with the ones that just have lakes on them?
  
  If you don't get a slow down just doing lakes, then try a farm with the seacoasts on and see if you immediately get slowed down again.
  
  We're trying to eliminate whether it's the amount of farms you are fishing that is causing the slow down, the type of waters that causes the slow down or that it's going from fishing one type of waters then switching to different types of waters that's doing it.

• Issue 2 - having to redo the fishing.
  Where you are having to redo the fishing after claiming the bonus, there is a lake or seacoast left behind. Slow down your fishing and see if that lake pops up just before you claim your bonus, If it does fish it before you claim your bonus and see if that prevents you having to redo the fishing on that farm and the rest of the other waters showing up to fish again.
  
  On Farm 7 when your game slowed down, you didn't get that odd water show up again and so the fishing did get completed that time. You can see the sea coast that does pop up again on Farm 8 but then your video ends so I'm not sure what happened next with that one, if you saw it and fished it and then didn't have to redo the fishing on that farm again.
  
  What we are trying to do here is find what is causing the fishing to have to be redone. It may be the odd water showing up that's doing it and that may be down to the method used to overlap the waters and can be accidental layering rather than intending to do that. The reason I say that is that looking at what's happening to you, they might have managed to place a water in the exact same spot as another one rather than it being overlapped like the rest of them and if that is the case then you would have to fish it again to get the one underneath.
  
  So the main problem with this issue is that is that when you are going fast the waters are showing fished when they are not and triggering the bonus collection when it shouldn't be.

If any of what I am asking you to do is too difficult to do then then you'll need to go to support and allow them to try your account and those farms and see if they get the same problems you are so they can try and pin down what's causing the problems you are getting.

Bait for sea and fresh water
 

Used the bait for freshwater and sea and left the game. Came back and no bait in any of the waters.

Hi Njhaddock,
I moved your post to the subject thread about fishing and bait.
I am not sure what you are asking about. If you used your bait then why would you expect to get more back just from closing and reopening the game?

Fishing & Bait
 

When I put bait into the sea or lakes then no fishing is done, the bait disappears if I log out and log back in.

Hi njhaddock,
How are you putting bait into the waters. The only way you could get bait, since you do not have any fish farming plants to produce them, is from gifts.
You only have 6 neighbors so not very many to give you bait gifts.
Are you hiring someone to fish your waters or is your super neighbor fishing them for you, possiblky while you are not on your farms?

probably a stupid question but cannot find an answer is 200M of each fish the max we can have stored? Thanks

Hi Alexm,
Yes, 200 million is the most you can have stored of anything in the storage.

there seems to be a new limit on how many of each individual fish we can keep in storage .... i can not find any info on this, can you provide or point me to where it is ....