Farm Town

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-   -   OFFICIAL Tools and Fuel (http://www.slashkey.com/forum/showthread.php?t=594642)

KnightRider Feb 11 2014 01:09 PM

Are your tools in storage or on one of your farms?

Taz D Feb 11 2014 01:57 PM

Quote:

Originally Posted by bobo243@aol.com (Post 5773354)
my equipment cannot be used for some reason can you fix this .i have 18 farms please see what is going on..someone from farmtown is messing with me for some strange reason.i havent done anything wrong..

Though it does not say it in the release announcement, I think it changed that you have to put your tools in storage to use them on all farms. You would need to do this in order to be hired for jobs anyway, so they should be in storage.

Alice813 Feb 11 2014 04:59 PM

Red Irrigation Tool
 
What happened to my red irrigation tool - I had it at one time, now it is gone. Have cleared cache, restarted, etc. and nothing

Taz D Feb 11 2014 05:04 PM

Quote:

Originally Posted by Alice813 (Post 5773486)
What happened to my red irrigation tool - I had it at one time, now it is gone. Have cleared cache, restarted, etc. and nothing

Did you leave it on a farm? Apparently this release changes it so it needs to be in your storage to work on all farms.
I only see one in your storage and I am guessing that would be the white one. I checked all your farms and don't see it anywhere on a farm.
You will need to contact Support about this as we can't do any refunds through the forums. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few weeks for them to respond depending on how many tickets are ahead of yours.
http://apps.facebook.com/farmtown/settings/support/

Cindirella Feb 11 2014 05:15 PM

Mine is missing too. WHen I sent a support requet, I got an answer regarding loading. I responded that my problem was missing item, but there has been no response to that in over 2 weeks. I am still missing my red mobile sprinkler, and it cost $50 FC

Taz D Feb 11 2014 05:27 PM

Quote:

Originally Posted by Cindirella (Post 5773506)
Mine is missing too. WHen I sent a support requet, I got an answer regarding loading. I responded that my problem was missing item, but there has been no response to that in over 2 weeks. I am still missing my red mobile sprinkler, and it cost $50 FC

They are the only ones who can do anything about this. If you don't get another response back in a couple more weeks send in another support form.

Trish B Feb 11 2014 06:25 PM

I can't find my tool to fertilize my crops? What has happened?

Thanks,
Trish

Taz D Feb 11 2014 06:36 PM

Quote:

Originally Posted by Trish B (Post 5773554)
I can't find my tool to fertilize my crops? What has happened?

Thanks,
Trish

I moved your post to Help and Support.
Hide everything on your farms and check each farm to make sure it isn't hidden behind anything. If you find it on a farm put it in storage. If you don't find it there check your Item storage with the filter set to tools.
If you can't find it please provide a link to your farm. The automatic linking does not work so you will have to create it and paste it here in a reply. Instructions are in the following link:
http://r1.slashkey.com/forum/showthread.php?t=579554

Alice813 Feb 11 2014 06:43 PM

I contacted them and there response was reloading, clearing cache, etc. I tried all of it and I still don't have it. I was surprised (and glad) that I was not the only one missing this tool because it means that I have not completely lost my mind !!!

Taz D Feb 11 2014 06:47 PM

Quote:

Originally Posted by Alice813 (Post 5773590)
I contacted them and there response was reloading, clearing cache, etc. I tried all of it and I still don't have it. I was surprised (and glad) that I was not the only one missing this tool because it means that I have not completely lost my mind !!!

Then reply back to them that you tried that and are still missing it. There isn't anything we can do about it through the forums.


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