ok thank you for that will take note of them tomorrow and i only start to prepare them first thing in the morning and then wait till its all done and send it straight away i don't prepare the day before i never have done that i sit with the ship page open and watch them load lol makes it easier for me thank you though for replying and working it all out for me

Hi michelle jo,

When you look at the dispatch list tomorrow, look for the ship you dispatched last Saturday, you want to make a note of the time it was dispatched as the second that time is over 7 days is when it will drop off the list.

To give you an example:
Lets say these ship dates and times were showing on the dispatch list tomorrow. You will have to check the dates and times yourself on your own dispatch list to get the correct dates and times for your own ships:

2022-01-14 9:17
2022-01-13 10:10
2022-01-12 08:15
2022-01-11 09:30
2022-01-09 10:27
2022-01-08 09:00

NO ship was sent on the 10th which is why it isn't showing up in that list.
There are 6 ships on that list.
The oldest ship on that list was dispatched last Saturday 2022-01-08 09:00

If on the 15th a ship was being prepared and all the containers had been prepared on it by 09:00, all the containers would have had the shorter prep time.

BUT if the ship doesn't have all the containers prepared by 08:59:59 one was still in progress of being prepared OR more containers were needed to be prepared, then at exactly 09:00 the remaining containers to be loaded will change to a longer preparation time than the ones already loaded before 09:00

That would happen because the ship dispatched on the 8th was then over 7 days old so no longer counts towards container preparation times.
There would then only be 5 ships on the dispatch list so the container preparation time changes to a slower prep time.

By dispatching a ship every day that gives you some breathing space to still use the shorter prep times because even if one of the 7 ships drops off the list you still have 6 ships left on the list, which is enough to give you the shortest preparation times.

Hi Riap,
I moved your post to the Help & Support thread about Cargo Ships.
That list is from Facebook and contains all your neighbors who have their ports active. There isn't any way to remove any one from the list unless they turn off their port or you remove them as a neighbor. Only neighbors can help with the cargo ships.
Only way you can refresh the list would be to run memcache that we know of and even that may not change anything.

Ships Loading Zero Products
 

Is something wrong with the ships today? It was working and loading fine last night but today it is showing that "0" products are loading in every port.

Hi smileyonebjc,
I moved your post to the subject thread about cargo ships.
Please provide youor farms ID, so we can check this for you. You can find your ID number in the banner at the top of your farms.

please improve who we can select
 

i have good neighbors that do not show up in ship log to choose from. I removed some neighbors who don't send ships, ran memecache. loaded farm. and still can not get my good neighbors to show on the list to choose from. can anything be done to improve this? ships are becoming more of a pain.

Hi Tammyjo,
I moved your post from Suggestions to the Help & Support thread about the ships to answer you.
All of your neighbors who have the port enabled in their preferences will be in that list or already in your logbook list for the ships. If those neighbors are not showing in your list then ask them if they have their port enabled or disabled.

they do. plus, I removed a few neighbors (have ships enabled but never send my ships). so I got rid of them. but still can't get my good neighbors onto the list to select them. will give it a couple of days to see if they will show up. thanks.