Thank you, somehow my settings got changed.

You're welcome Auntie Al, glad we were able to help :)

I need to harvest Soybeans for my quest, one of my farming neighbours has some so I met them at their farm via the new website. She hired me correctly, but no tools are coming up, so I suggested meeting at the inn and we did got hired again and again no tools came up. I'm neighbours with her as I double checked.

Hi Alexandra J,
Did you try clicking on the toolbox and selecting a tool to use for the hire? It would not matter if you were their neighbor as you can be hired by anyone. Do you have the employee lifeline for that quest as it won't count without that lifeline.

All the tools were greyed out and I have the employee lifeline. I couldn't even use my tools on her farm. And all mine and her tools are in storage. We're both SNs for each other but that wouldn't make a difference

Hi Alexandra J,
Have them make sure they do not have that farm set as Disable super neighbor farming under the name of the farm. That would prevent you from working on that farm.
If that is not it try both of you clearing your memcaches.

Her farm wasn't disabled for SNs.

Hi Alexandra J,
Is this still happening? If so please try both of you clearing the memcache.
If that doesn't work then contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through Facebook:

http://apps.facebook.com/farmtown/settings2/support/


To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/



You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Crops
 

I planted basil and it wasted in 30 minutes.

Hi Keebee,
I moved your post to the thread about crops.
Do you mean it wasted in 30 minutes after it was ready or 30 minutes after you planted it?
The only thing that can cause the times to be off like that would be if your computer's date & time were not correct at the time you planted the crop. Even if it corrected itself after that the time had already been recorded by your game.