110457023226343
 

screen is black then turns to gray

can't get on game
 

1597480483 Cannot even get past the black screen with the gl logo. Am not switching browsers everytime something goes wrong.

I'm still having trouble getting my game to load. Black screen with a white square that just doesn't do anything. Anyone else having this trouble

game stuck
 

user # 732427920
game is stuck on the green field
2021-01-16 13:08:49:59.952

Webgl problems
 

1343912884 farm user ID i have a back screen with static cube and message saying browser not supported. i am on Safari 13.1.2 with IOS High Sierra all upto date.
my last checkpoint stage is Checkpoint-B-000 - Initialized
2021-01-16 13:03:36.284 LOGFT Client Services Inited.
2021-01-16 13:03:36.285 LOGSessionId: 161303
Browser: unknown: "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.1 Safari/605.1.15"
WebGL Supported, but DISABLED ------------------- ERROR!

i can finally gain access with Chrome after resetting chrome://flags. the graphics are very hazy! But it states Safari is supported and i use all CMD shortcuts on this browser and need it for other work which Chrome does not allow i have tried ticking unticking all elements in the develop tab to engage and disengage Webgl indicators

Update 16/01/2021 Chrome keeps crashing twice on one occasion and once today...can only resume with a complete restart, very poor graphics!

Cannot get onto ft. I get as far as a black page with the GL logo.
Toggle FT Console 1597480483
2021-01-16 13:40:24.375 INFOCheckpoint-B-000 - Initialized
2021-01-16 13:40:24.376 LOGFT Client Services Inited.
2021-01-16 13:40:24.386 LOGSessionId: 160840
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0)

Hi HansD,

I've just used the purple freestyle to buy and place both individual items and multiple items, those are showing up fine and still there when I reload.
Try reloading and see if corrects.

If not, what is it hat is it that you are buying and placing. At what stage it is going wrong for you that's not working right? Not everything can be bought with the purple hand yet.

Long lag time on getting onto farm town
 

Each time I start to load farm town it gets to this point and sits there at the black screen with white graphic cube and bar for no less than 6 minutes:

GPU-Renderer: ANGLE (AMD Radeon(TM) R7 Graphics Direct3D11 vs_5_0 ps_5_0)

After said time it does eventually load. Is this normal? In case it is an issue my user ID is 537090646. I am working through firefox with windows 10.

Hey Tiger, A few farmers are asking if they should report their purple hand being still greyed out and have asked how and where to report it. I am assuming this has something to do with their cache not loading properly from your response to HansD? Mine is working fine. :confused:

Hi Everyone,

Make sure that your browsers are all up to date.

Please any browser extensions for anything that would change the way Facebook wants you to view it, like the one that reverts Facebook to the old classic look.

If you also added the Farmtown Flash Enable extension, please also disable that as well if you haven't already done so.

When you have done those please close and reopen your browser and try loading the game again.

If you have already checked and done all of those, those of you that have not supplied all 3 items requested in the message above the game, please do that.

I can't load anything it gray screens on me. 564106419

Hi EveningAllTim,

Chrome flags are experimental, you should have seen a warning at the top of the page informing you of the security risks they may cause. If you didn't see it go look so you know.

Mac users are having success with Opera without having to mess with any flags, so you might want to try that browser and see if it's any good for you. If you've never used Opera before please remember to allow cookies and popups in that browser.

Hi Hugh,

Please click on this link and read the parts about not being able to load the game do you know you've done everything you can do yourself. If you've already tried those you need to supply the 3rd item requested, the last check point you see under the Toggle FT Console. Here's the link:
http://r1.slashkey.com/forum/announcement.php?f=1

Hi Qivis,

If they own it and it's grayed out in the toolbox, you can ask them to check if it's showing up in their Item storage. If it's not there and they own it then it's usually because it's out on a farm somewhere so they will have to go look for it and put it in storage.

If they still can't find it have them post here themselves with USER ID so we can take a look if it's showing up in data.

Edit to Ad:
Some users have a problem with some tools not showing up in the shortcuts in the game bar, where they had them before the move. If it's that then please ask them to post here.

Thanks

black screen
 

Game is stuck on black screen...1829593921

Hi Hooter678,

Your other post about this was moved to a thread for the developers.

Please click on this link and read the part about issues loading the game and makes sure you have done all of those, then if you still can't load the game we need the information for the last checkpoint you can see under the Toggle FT Console. http://r1.slashkey.com/forum/announcement.php?f=1

I got thru #5 workings as was stated. I use Safari and am Mac Sierra 10.5.6> I hope this is the information you wanted. #6 wouldn't load Thank you Cbj

Hi cbj,

We are aware that Mac users are having problems with Safari and Chrome, please try Opera as that has worked for them and see if it works for you.

If you have never used Opera browser before please remember that you need to allow cookies and pop up in the browser, those are needed for Farm Town.

need to get on my farmtown big it just goes grey. ty

100000581802338 gray screen U-75 same thing everyday all week long what do I need to do???? do I need a different browser or will I ever be able to play again I know I have lost 4 FC alone no telling what else I really miss the game and I know you guys have hard work so ty for all you all do for us--if I can't play I will delete the game--ty

Hi missy bigbaps,
Please click on this link and read the parts about not being able to load the game to know you've done everything you can do yourself. If you've already tried those you need to supply the 3 items requested in the banner above your farms, including the last check point you see under the Toggle FT Console. Here's the link:
http://r1.slashkey.com/forum/announcement.php?f=1

On my phone the android version of puffin is using the build24 link still. How do I get it updated. I've already updated the app

Hi wnnrgn,
It wouldn't hurt to try a different browser. Just be sure to all cookies and pop ups in the new browser.

Hi Alexandra,
You will need to log into Facebook first and then see if you can find the link there for Farm Town to go from there.

100003011015795 when I click on Farm town a black screen pops up. I lost my crops,quest and co op quest caused by this . I have google chrome. Do I need to switch browsers?

When I try to get on a black screen comes on, Also on posting rules it says HTML code is off. How do I get it on?

My last check point was U75. My HTML code os off and I have no idea what to do about it.

Help! Nothing working
 

1007269363 )

2021-01-16 15:21:10.217 INFOMemoryStats: WebGL 2.0 WebGL Mem: 49/256 MB Video Mem: 512 MB

I hope that is the information you need to help me out.

Hi Majik Merlin,
What do you mean by nothing works? Are you seeing your farms?
If you are not then please click on this link and read the parts about not being able to load the game to know you've done everything you can do yourself. If you've already tried those you need to supply the 3 items requested in the banner above your farms, including the last check point you see under the Toggle FT Console. Here's the link:
http://r1.slashkey.com/forum/announcement.php?f=1

Now that I registered will the game load... Susie

Hi Susie,
Registering in the forum is a completely separate thing from the game. The forum is only a place to find information about the game, ask questions and get help for a problem.
If you are not able to get into the game then you need post the information here that is requested in the message above yoiur farms, so the developers can see it.

My problem report
 

1) Your USER ID number ( 1560013369 )

2) gray screen

3) 2021-01-16 15:24:11.294 ERRORNullReferenceException: Object reference not set to an instance of an object.

Hi Banano,
We need the last Checkpoint number, not the last line in the list. Please go back and see if you can find that.

Thanks for all your hard work in bringing everything back
 

I just want to thank all the developers for doing a fantastic job :)

USER ID: 383063949631381

GRAY SCREEN - SAD FACE

2021-01-16 16:09:12.855 INFOCheckpoint-B-000 - Initialized
2021-01-16 16:09:12.862 LOGFT Client Services Inited.
2021-01-16 16:09:12.938 LOGSessionId: 161109
Browser: Blink: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 Edg/87.0.664.75
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)

Hi Edmo,
Please look at that text in the FT Console and find the last Checkpoint nimber and add that in your post.

game not fully loaded
 

1350167539
Check point 65

Taz D, as per your suggestion i emailed support which responded on 1/12/21 that they can't do anything. Here is the text of the support response.

"Hi Edmond,

If you have already posted on the forum, in the thread that Taz asked you to do, then there is nothing more i can do, the developers are monitoring the thread, have you posted the information they asked for in there?

Rob

Slashkey Support Manager

__________________________________________________ __

Please visit the Farm Town Forum, the best place for the most up to date official information and help center available.

http://r1.slashkey.com/forum/

Ticket Details

Ticket ID: VGF-571691
Department: Loading Issues
Priority: Low
Status: On Hold"

Taz D, Why is the priority Low and not high?

Hi Sharon,
First the HTML code being off is only in the forums and you can't turn it on here. It is not something to do with the game.


The first screen for loading the farm is a black screen with a white cube in it. If you haven't let it run, please do because it will be slow while it downloads the graphics for the game. It can take several minutes that first time.

Hi Edmo,
The developers are looking at all the reports here and treying to figure out what is preventing players from loading the game. Please be patient while they work through all those problems and can come up with solution.

Hi Amalie,
What color is the screen when it stops loading? Please add that to your post.

Everyday i see there is more being added. Progress. THANK-YOU FOR YOUR HARD WORK!! Love this game!