ty for the update. i did not get a pop up for catnip for dans

Hi deballen:)

I had a look at your data and your boats 4x4 and 8x8 are in your storage.

Please open your storage and click in Items. Then set it to Tools and check for Turbo boats 4x4 and 8x8

About your farm stats not showing crops ready, please check the different options you have in the stats. Make sure you have them set to All or Crops, Ready, Now

Hi max_river:)

Please open your tool box and then click in the clock icon.

Click in Gamewide button and make sure you have the check mark for Post Belt bonuses option.

Something funky is up with the Facility Manager. When I open it, it shows I have product that can be stored. I click on "Store All" and "Cash Out All" but still have unstored items (done) showing. The amount stored or cashed out doesn't reflect the amount done. I can close and reopen and things look ok. I just want to make sure that I'm getting credit for all my products. Thanks.

Help on Cash All Out feature since new release
 

Since this new release, the "Cash All Out" button isn't collecting all the stock items to my storage. I have to click each "Cash Out" button on each stock item. The reason I bought the FC item to allow me to Cash All Out was so I didn't have to click each item individually. I don't know if anyone else is having this problem or if this is the right place to bring it to your attention.

Thanks.

Hi NJones,
Your facilities continue producing even as you store and collect, so that may be some that just were finished.

Hi thehufarm,
Please try taking your Armored truck out of storage and place it on a farm. Click the Save button, then close and reopen your farms. Place the Armored truck back in your storage and try cashing out again.

Thanks to dev. for the good update. One thing I am wondering I still have problem using the wheel on my mouse. Any clue about when that should be solved.
Thanks for the excellent work all moderators are doing.

Hi, I noticed that, with this new release, the Cash Out All button in the facility manager does not work. When I click on it there is a message saying that there are no products to store and my service facilities are not cashed out.
Maybe someone should have a look at it?
Thanks in advance!

Hi Palmarina,
Please try taking your Armored truck out of storage and place it on a farm. Click the Save button, then close and reopen your farms. Place the Armored truck back in your storage and try cashing out again.

My "Cash Out All" button is acting screwy, as well. I'd try your hint Taz, but it didn't change the "wrong message at the wrong time" sequence, and I'm not sure I'm getting all my cash and now my Armored Truck is missing! Not in the storage where it's been all along.

Still not getting anything stored with the "Cash Out All" button. Have tried the armored truck trick, but no luck. There are products to cash out, but not getting them unless I go store by store. Hope this gets fixed quickly. Sounds like a lot of people are having the same issue.

As for your answer last night, Taz, I know production continues, but I'm always able to get to 0 done, even if I have to collect multiple times.

The Neigbourhood chains put a strain on resources (Crude oil etc) as we are posting our facilities and Services more often to earn points.

Please, please, pretty please, ..... increase the output of resources

Hi bruhelmboldt,

Taz is not available at the moment. Your armoured truck is showing as sitting on a farm somewhere. Please show "Tools" in your game preferences and search your farms for it. Then place it into your storage and then try the Cash out in your Facility Manager.

Hi FarmerWitch,

Please place all suggestions in the suggestions area of the forum where the developers go to look for them. You can not start a new thread there, what you do is place your idea in an already existing thread with the title that most suits your idea. Please be specific about what you would like to see improved/added.

Here's the link to suggestions >> http://www.slashkey.com/forum/forumdisplay.php?f=2

I've noticed that although the fish bonus lag has been sorted, the flowers have now started doing that...

Hi NJones,
I see a lot of errors in you data log and think they are for the cash out. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
If that doesn't work then please contact Support and let them see if they can find out why. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

Hi Taz,
Today, I tried to Cash Out All and it wasn't working [bug not fixed]. I manually Cash Out some facilities before I came here and read your message. I followed your instructions but it didn't work.

So I placed the truck back on a farm and clicked Cash Out All. Then it did remove the remaining client facilities. So it seems there's a bug in the game since others are having the same problem and clicking a link you suggested to another gamer didn't work either.

When I cash out it is saying 'No Cash' too; I've uninstalled Flash player and reinstalled - restarted the pc & browser - how can I put my facilities up for visits when I have this problem? I couldn't chat in my Farm 'Chatbox' last night; workers were being booted!! As you are aware this was only sorted 2 days ago; how come it has gone caput again so soon
Eek!!

Hi kejusa,

I am seeing errors in your data that may be related to your Cash out. Please try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and please put your armoured truck into your storage and then try cashing out again.

If that does not work, please go ahead and contact support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

Tried searching for both Armored Trucks and found them both (whew!), put them (one decoration, one tool) into storage. Still screwy. I seem to empty the items okay, but the balance (coins) just seems to dribble away, some of the cash into my coin balance and some of it . . just . . away. All I get is a "No products are ready for storage".

Hi bruhelmboldt,

We are seeing errors in your data too, we have sent this off to the developers to have a look at. Please try to be patient while we wait for a response.

If you haven't tried it already, see if clearing your FT memcache makes any difference. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and try cashing out again.

Since this update I am not seeing any dan belt rewards to post on either the catnip or eucalyptus.Yet when I check t hem I see that there is 5000 or less to the next dan. Same thing happened last time there was a new crop. What can be done to fix this issue.

https://apps.facebook.com/farmtown/p...m_id=622350853

Hi Taz,

Just wanted to reply to my findings today since you last advised me to place the truck on my farm and then store it again. To date, when I click the Cash Out All button, it'll say nothing to cash out, the numbers on the facilities do not disappear until I close the My Facility Manager window and open it again. Then I see that all the client facilities have been emptied. Better but not perfect...yet. :)

Hi thehufarm:)

You are not the only one having problems storing or cashing out facilities, so we sent an email to the developers so they can check on it. Thank you for your patience:)

i'm not sure if i see a purpose for the 2 new boats other than slashkey earning farm cash. i remember the old days of fishing before the purple boat cleared a water feature. a tool that takes me back to sectional fishing (and all the cash upgrades til that tool clears 16 layers of water) means oodles of cash spent to fish overly layered coin waters. few farmers have enough 16x layers of cash waters.

i understand slashkey is here to make money, but for doG's sake, dangle some bait that is worth our while. off the top of my head, how about a one-click tree or flower tool? how about a tool that lets us hire marketplace people to harvest, plow and PLANT? aww, ****, i shouldn't have said that; knowing slashkey, they'd turn a harvest/plow/plant option into 30 FC increments to catch up with our current combine's capacity.

Oh I am so with you on the one-click tree or flower tool, been asking for it since forever, of course I am not buying the fool boats, im doing ok with the turbo, but the one-click for trees and/or flowers would be heaven, just like I did not hesitate on buying the storage sheds, I would buy the one-click in a NY minute...

New boats usage
 

I use mine for working in the market mostly. While I do have layered waters on my farms, there are not so many that the regular turbo was fine but in the work market there are farms with so many layered that it took me 5 hours to do only 3 farms! This is where the new boats come in handy. I want to see a fleet of fishing boats that do all at once!

Help i cant cash out since the update.

I have purchased the new turbo fishing boat (pink one) and since not been able to cash out my facilities. It keeps just saying Saving then nothing to save. when i am trying to cash out.

Hi all:)

The developers have just released a fix for the issue about cashing out/storing.

Please check again and let us know if you still have problems. Thank you:)

I have noticed a change in the facility manager when loading facilities. The start button fades but doesn't disappear once you click on it for an individual facility and/or you click start all! It wasn't doing that before the update. I have cleared memcache an it is still doing. I noticed it this morning an again tonight. It is happening both in Regular an in Service ones.

What can be done?

Thanks for info,

Hi lollipopthebunny,
Either way the fading out or the disappearing is telling you the facility is 100% fully loaded. If it is faded out then it still can't be clicked again.

Thanks to dev. for the good update. One thing I am wondering I still have problem using the wheel on my mouse. Any clue about when that should be solved.
Thanks for the excellent work all moderators are doing.

This was posted on july 8th, didn't get answer yet

Hi Clohar

Sorry if it was overlooked, but have seen a similar question answered either on this thread or elsewhere so can tell you that the mouse wheel issue is a problem with Chrome browser (along with the change in text font) so neither the Mods nor the Devs can "fix" that. You can however use the + and - buttons under the full screen button to zoom in and out instead of using the mouse wheel, thus avoiding any unwanted clicks.

Memcache & Errors; Broken links
 

I've been to the Forum because I am not able to 'Cash Out' my Services. I am given to understand the Devs gave mine & LazyMare's a deep memcache clean the other night"
The links are not working from their messages either I get an error message 'Oops something went wrong'
"I am seeing errors in your data that may be related to your Cash out. Please try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and please put your armoured truck into your storage and then try cashing out again.
Please can you help I've been top of the table in the Neighbours Contest a few times now and it looks like I am a complete failure this week.
:(

Hi kejusa:)

Last night the developers released a fix for this problem.

Post-Release Updates - July 8th, 9:00 PM

- Released a fix for users having issues doing Cash Out or Store All in the Facility Manager.

I had a look at your data and your armored truck is on your farms.

Please place it in your storage, reload the game by clicking in Play button and then try to cash out again.

Let us know if you still have problems. Thank you!:)

Hi Mary - I read in a post earlier in this thread that a farmer was advised to do the same - this I have already done, since tried the 'Cash Out' and it worked, I will know more when I reload my facilities again; thank you for getting back to me
kejusa

So glad to hear it was working for you.

Please let us know if you get problems after reloading your facilities, but hope everything will be fine.:)

Is there a problem with the semi-truck? I'm running out of all the meats and leather. I have 30 semi's. It shouldn't be a problem and there wasn't even a restaurant in this batch of facilities.